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78 posts

Master Geek


Topic # 58471 12-Mar-2010 18:40
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Hi everyone, hoping someone can help me. My understanding is that the lower your line attenuation, the better your sync speed should be. Here are the stats from my router (thomson tg585):


Uptime:
0 days, 1:01:09



DSL Type:
G.992.1 annex A



Bandwidth (Up/Down) [kbps/kbps]:
736 / 7.616



Data Transferred (Sent/Received) [kB/kB]:
0,00 / 0,00



Output Power (Up/Down) [dBm]:
11,5 / 7,0



Line Attenuation (Up/Down) [dB]:
2,0 / 0,0



SN Margin (Up/Down) [dB]:
12,0 / 23,5



Vendor ID (Local/Remote):
TMMB / ALCB


Update: The router is only connecting at ADSL speeds, for some reason. It used to connect with ADSL2+. Does anyone have any ideas why this might be or how I could fix it? :(

{Administrator}[xdsl]=>info
Modem state:                             up
Up time (Days hh:mm:ss):                 0 days, 1:05:46
xDSL Type:                                            ADSL
Bandwidth (Down/Up - kbit/s):            7616/736
{Administrator}[xdsl]=>config
ADSL configuration:
        adslmultimode = adsl2plus
        detect-lop = enabled
        syslog = disabled



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  Reply # 306723 12-Mar-2010 19:12
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Hi, unless your modem has been instructed to only select ADSL1 then I would talk to your ISP to talk to Telecom to reset your port, sounds like somethings been misconfigured.

Also are you on a cabinet or an exchange thats still in the stage of upgrade to ADSL2, if so then that may explain why this has happened, but more likely a config issue.

With 0dB downstream attenuation then you should be getting 18Mb/s sync speed.

Cheers
Cyril



78 posts

Master Geek


  Reply # 306724 12-Mar-2010 19:17
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Thanks Cyril, I have raised a ticket with my ISP (Woosh). As I understand, it could be either the exchange or my router refusing to sync at ADSL2+ speeds, but it seems like my router has it enabled (adslmultimode = adsl2plus).

Also, I'm in the Auckland CBD, and my exchange has been upgraded already, although my area isn't due for cabinetisation until 2011. =(

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  Reply # 306726 12-Mar-2010 19:18
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Hi, sounds like a port config issue, get them to chase it through.

Cheers
Cyril



78 posts

Master Geek


  Reply # 307579 15-Mar-2010 22:13
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I've tried getting in touch with Woosh, no luck.

I also tried forcing the router to connect with ADSL2+ (g992.5) but it refused to connect.

I guess I'll have to keep trying to get in touch with Woosh... :(

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  Reply # 307900 16-Mar-2010 17:07
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Is the downstream attenuation still 0dB? It sounds like you are either nextdoor to the exchange or already on the cabinet (Woosh can tell you that too). Often telecom will cabinetise the users but configure ports as ADSL until they have finished testing or whatever reason its configured like that. You might notice a big cabinet out in the street with Chorus vans stopping by occasionally...




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^



78 posts

Master Geek


  Reply # 307929 16-Mar-2010 18:18
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Downstream attenuation is still 0dB, checked again after restarting the router etc.

I checked http://www.telecomwholesale.co.nz/maps and it says:

This address is near an exchange which has already been upgraded with faster broadband equipment (ADSL2+ technology).
..blah blah blah..


Exchange Details
Exchange Area: Auckland Central
ADSL2+ Upgrade: Jun 2008
VDSL2 Upgrade: Apr 2009

Cabinet Name: blahblah
Upgrade Scheduled: Sep 2011


So from the above I assume that cabinets have not arrived yet... :S



78 posts

Master Geek


  Reply # 307956 16-Mar-2010 19:35
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I just spoke to someone at Woosh, they were no help. Basically he told me it was Telecom's problem, and if I called them they wouldn't help me because I'm not their customer, but at the same time, Woosh considers my speed "excellent" so won't be doing anything either. The guy also seemed much more interested in telling me about his own poor quality line at home (he repeated the fact that he only got 3mbit several times).

So all I can conclude from this is that Woosh is incapable of offering ADSL2+...

7mbit might be ok if you live in the wop wops, or in 2003, but personally I'd like to keep up with technology advances if my line is capable of it.

When my contract period is up I'll be switching to another ISP. I could stick with Woosh for another 10 years, but even then they would probably still tell me that 7mbit is "excellent".

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  Reply # 307991 16-Mar-2010 20:46
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Hi,

So explain to me why you are with Woosh, personally they provided punters with rubbish product for so long (thinking wireless product here) I just dont understand why anyone goes with them other than the offer of off-peak unlimited, which is all very well and good except if it does not work when the rest of us are awake and need to use the internet for doing commerce then its a waste of space.

Or maybe my understanding an use of the Web is out of pace....... probably

Cyril



78 posts

Master Geek


  Reply # 307996 16-Mar-2010 20:52
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cyril7: Hi,

So explain to me why you are with Woosh, personally they provided punters with rubbish product for so long (thinking wireless product here) I just dont understand why anyone goes with them other than the offer of off-peak unlimited, which is all very well and good except if it does not work when the rest of us are awake and need to use the internet for doing commerce then its a waste of space.

Or maybe my understanding an use of the Web is out of pace....... probably

Cyril


I use Woosh because I moved in with my girlfriend a few months ago, and she had just signed up to a Woosh plan. :( I guess I'll just wait until the contract expires...

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  Reply # 307999 16-Mar-2010 20:57
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ahhhhhhh, LOOOOOOVVVVVEEEEE!!!!

explains it :)


Cyril



78 posts

Master Geek


  Reply # 308009 16-Mar-2010 21:24
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As smart as my lovely girlfriend is, she just isn't technical. As long as she can skype her parents and check her bank balance, she's happy.

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