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3 posts

Wannabe Geek


#59843 13-Apr-2010 13:55
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Well Hello everyone this is my first post.

Well broadband in my area has been CRAP for a couple years now ive tried alot of things but nothing has worked.

The problem is.

My internet connection is great during the day.  At about 5pm to 12pm it is absolutely horrible.
I am a online gamer and play Counter strike 1.6. At the best i get a constant 20ping or 20ms latency in all nz servers which is the only place i game on and thats good. but EVERY single night once it hits about 5pm
my Ping Latency (ms) what ever you want to call it goes to 250-300 for most of the night. This has been happening for a very long time now and im sick of it LOL.

absolutely nothing wrong with my internal wiring ive tried everything under the sun as far as my part is concerned. I am currently on orcon but have tried telecom , xnet. But it was the same with all of them.

I have a friend that lives down the road and we lagg at exactly the same time to the same ping its like identical. If i lagg he laggs exactly the same as me. he is on telecom bigtime. I was on bigtime to and they said it was cause of that i was lagging but i knew it was not. So they said upgrade to Telecom PRO and you will not lagg. I was thinking WHAT EVER thats BULL. but i did it and i still lagged. But i also have another friend that stays a wee bit further then my twin lagger and he NEVER laggs and im guessing we are on the same exchange cause we are in the same suburb? So possible could it be our Cabinet has a fault or something i realise about congestion and all of that but i dont know got 50 headaches thinking about it.


I am on Max up and Max down interleaving off. Even with interleaving on i still lagg. Ive tried multiple modems to no joy. i connect at about 4mb down and 700k up.

Ive tried to explain my problem to alot of customer services but its like they dont want to know.
Im doing a speedtest trace route thing at the moment for orcon but im gonna do one off peak and on peak when i lagg from 5 to 12pm.


Going to see how that goes but can anyone suggest anything to me at all :D thank you




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xpd

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  #317822 13-Apr-2010 14:08
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Your cabinet/exchange getting worked overtime with everyone in your area connecting at night doing their downloads etc Id say.... ISPs can only pump so much bandwidth into the gear AFAIK :)




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  #317938 13-Apr-2010 17:45
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Sounds like congestion on the backhaul bandwidth from the cabinet/exchange to your ISP's network

What exchange/cabinet are you on?
http://www.telecomwholesale.co.nz/maps/

 
 
 
 




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Wannabe Geek


#318058 13-Apr-2010 21:21
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i am on a exchange in a suburb in hastings its called

Exchange Area: Flaxmere

Cabinet FME/E

there ya go

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  #318064 13-Apr-2010 21:24
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xpd: Your cabinet/exchange getting worked overtime with everyone in your area connecting at night doing their downloads etc Id say.... ISPs can only pump so much bandwidth into the gear AFAIK :)


If thats so, why is it always at 5pm? Your saying everyone jumps on the internet at exactly 5pm.

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  #318071 13-Apr-2010 21:28
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Pretty much :) Its a well known fact that internet usage spikes between around 4pm and midnight.




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Wannabe Geek


  #318072 13-Apr-2010 21:29
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approx 5pm

after that the hole night i lagg.

so possibly they do. i dont know what people do im just stating things as best i can

5pm onwards to about 11 = LAGGGGGGG

probably congestion on exchange i wouldnt know thats why im asking yous for help.
And the best way to go about ringing my isp and what to say the problem is. Just pretty much anything i can do to fix this problem i wont stop till i do haha :D

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  #318152 14-Apr-2010 01:20
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Only way to really know if it's exchange/cabinet backhaul congestion is to find a Telecom employee who can look up those stats.

Actually weren't other ISP's providing adsl via Telecom wholesale supposed to be able to look up those sort of stats by now?

 
 
 
 


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  #319809 18-Apr-2010 00:34
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Ragnor: Sounds like congestion on the backhaul bandwidth from the cabinet/exchange to your ISP's network

What exchange/cabinet are you on?
http://www.telecomwholesale.co.nz/maps/


Ask them what type of DSLAM it is, and send them speedtest results (choose a NZ speedtest) and traceroutes. The faults people can escalate congestion issues to Alcatel for investigation. I suspect its not an ISAM, and probably has limited bandwith connected because the older ones use several 2Mbps E1 links and can have very obvious congestion problems like this. The problem should go away when everything is upgraded to ADSL2 because the new equipment uses fibre backhaul.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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