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27 posts

Geek


Topic # 59891 14-Apr-2010 13:02
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Due to a recent run of appalling experiences with our broadband account etc, we have switched over to Orcon now. A strange thing has happened though. Yesterday, as they worked through the handover, we noticed that our main PC could not connect to the internet any longer, but a PC running wireless and the xbox360 (connected into the router via ethernet) could.

I thought that this would resolve itself once up and running with Orcon, assuming it was something to do with the account name and password needing setup on the new wireless modem, but it didnt.

Currently on the Dynalink RTA1025WE Wireless Modem Router I have:

1x PC connected and accessing the internet via wireless
1x xbox360 connected and able to access xbox live via ethernet cable
1x main PC connected via ethernet cable directly to the router unable to connect to the internet

I have tried diabling and enabling the hardware port on the PC plus a number of other things, but it seems like it can detect the internet is there but cannot connect. Is this likely to be anything to do with IP addresses?

Running windows 7 network diagnostics it say "Windows can't communicate with the device or resource (primary DNS server)"

On the router software itself it looks fine when I run the diagnostics test, though for Test ATM OAM F4 segment ping and end-to-end segment ping it shows a FAIL. But I do not know if that is usual or not.

Hopefully someone can help :-)









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27 posts

Geek


  Reply # 318350 14-Apr-2010 13:34
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Talking to Orcon it was the DNS entries that needed to be updated on the ethernet adaptor - all sorted.

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  Reply # 318994 15-Apr-2010 18:56
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Unless you knoww hat your doing, just so you can avoid situations like this (and other's e.g. if Orcon changed their DNS servers), you should always leave your computer to obtain IP/DNS etc. settings automatically. Your router will pick these up straight from Orcon who will give you all the correct details





 
 
 
 


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Geek


  Reply # 319791 17-Apr-2010 22:55
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Check if you have a proxy in the connection settings.



27 posts

Geek


  Reply # 319878 18-Apr-2010 13:02
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Zeon: Unless you knoww hat your doing, just so you can avoid situations like this (and other's e.g. if Orcon changed their DNS servers), you should always leave your computer to obtain IP/DNS etc. settings automatically. Your router will pick these up straight from Orcon who will give you all the correct details


yeah not sure how those settings got like that - cant remember doing it mysefl

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  Reply # 319890 18-Apr-2010 13:29
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Do you have teenagers in the house, they have grown up with this stuff from day one, and think they know all about it as its always been their, reality is they typically know jack sh1t.

Cyril

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