ISP Suggestions

Forums › New Zealand Broadband › ISP Suggestions

Zytorious

25 posts

Geek

#61282 13-May-2010 13:32

I'm currently with Vodafone IHUG and am fed up with their unstable connection therefore I want suggestions for my next possible ISP.

I have SNAP and Telstraclear in mind right now but I'm open to other options.

Can anyone suggest me a good and affordable ISP based on experience?

I want at least 20GB bandwidth.

EDIT: Just noticed that I posted this at the wrong section. I would like a mod to kindly transfer this thread to the suitable section. :)

[Mod (N8): Moved]

nate

6389 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#329847 13-May-2010 15:53

www.nzconnections.net.nz

jaymz

1096 posts

Uber Geek

#329852 13-May-2010 16:10

Momentum: I'm currently with Vodafone IHUG and am fed up with their unstable connection therefore I want suggestions for my next possible ISP.

I have SNAP and Telstraclear in mind right now but I'm open to other options.

Can anyone suggest me a good and affordable ISP based on experience?

I want at least 20GB bandwidth.

EDIT: Just noticed that I posted this at the wrong section. I would like a mod to kindly transfer this thread to the suitable section. :)

[Mod (N8): Moved]

I am with Telstra Clear and find them great, nice and quick.

Though one question, are you sure that the drop outs are not due to the modem/lines? If they are then changing ISP will only leave you with the same issues in the end.

Ragnor

8035 posts

Uber Geek

Trusted

#329882 13-May-2010 17:51

First can you describe what you mean by "unstable" connection, you might have a internal wiring issue or line fault/problem that might not be solved by changing ISP and is actually the ISP's fault.

Have you tried getting the helpdesk to diagnoise the problem?

jtbthatsme

926 posts

Ultimate Geek

Trusted

#329892 13-May-2010 18:22

Telstra is not really a price effective way to go but for speed they would probably be the best option. If customer service is important or getting connected quickly then again Teltra is possibly not the best way to go either. Most on here would say they are not good at either.

Personally other than the wait times for pickup i find their CS pretty good but I never had to call them about a fault.

Lastly i use naked dsl through Xnet which i find to be pretty good 99% of the time.

Everyone has different experiences with their ISP's so hard to say is better than the other. Good luck either way.
:-)

lissie

448 posts

Ultimate Geek

#330062 14-May-2010 11:58

I am leaving Telestraclear because I am getting lots and lots of mini-drop outs - bascially only one page of a site will refuse to load - something to do with dns I think - its more than annoying so I will look for a new ISP when we move house in a few weeks

I help authors publish their books - DIYPublishing.co.nz

Zytorious

25 posts

Geek

#331016 17-May-2010 19:23

Alright we changed the cable that's connected from the modem to the phone junction - this took some time as it was running underground. Another good thing is Vodafone now allows interleaving to be turned off which is essential to me as a gamer and one of the main reasons to transfer ISPs.

I'll monitor our internet within a next week or so. Thanks for the meantime.