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Topic # 62360 4-Jun-2010 21:04
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I drive around fixing pc's onsite, today I had to download display drivers from ATI, my customer was on Xtra.  Drivers downloaded at a miserable 4kb/s, absolutely appalling.  I cancelled download and enabled http proxy in Internet Options on customers pc, typed in the static ip of my orcon connection and my proxy port, next IE8 prompted for the proxy user/pass after I hit refresh, typed it in and away I went, got the ATI driver at 95kb/s which is the max upload speed on my orcon connection.  Shame on Xtra!

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  Reply # 338392 4-Jun-2010 21:56
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You sure it wasn't just pulling it out of the cache of your proxy?

Of all the ISP's, Xtra probably have the best International connectivity*

Is it just this one example? Or do you have others?

*=I can't back this up with actual facts, just what I know.




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  Reply # 338397 4-Jun-2010 22:13
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definately wasnt the proxy cache, I was downloading an old 2001 driver, im also the only one who uses the proxy.  not the only time ive had problems with slow connection speeds, esp with xtra.  Last week was trying to download avg, same scenario.  Used proxy and got the file down a lot faster.  I usually carry a usb key with stuff like that on it but that time didnt have it on me.

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  Reply # 338399 4-Jun-2010 22:21
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From what I hear Telecom (Xtra no longer exists FYI) have far faster and more reliable international.





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  Reply # 338400 4-Jun-2010 22:28
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gareth41: I drive around fixing pc's onsite, today I had to download display drivers from ATI, my customer was on Xtra.  Drivers downloaded at a miserable 4kb/s, absolutely appalling.  I cancelled download and enabled http proxy in Internet Options on customers pc, typed in the static ip of my orcon connection and my proxy port, next IE8 prompted for the proxy user/pass after I hit refresh, typed it in and away I went, got the ATI driver at 95kb/s which is the max upload speed on my orcon connection.  Shame on Xtra!


Were they on big time? I used to get the same 4kb download speeds when on big time - now i'm on a real plan it's super fast 

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  Reply # 338422 5-Jun-2010 00:24
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customer was probably on big time plan

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  Reply # 338431 5-Jun-2010 01:54
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When I was at my cousins getting some drivers from abit over ftp on telecom (not bigtime) it crawled, http was working sweet as tho.




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  Reply # 338446 5-Jun-2010 08:39
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One option is the customer was on Big Time plan, which is "managed". The other option is the PC itself. Downloading a 2001 driver? You seriously have a customer with a nine year old PC and wants it to be "fast"?

(Ok, yes I know it can be fast, but it would have to be a really well tuned machine for this).






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  Reply # 338469 5-Jun-2010 10:32
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didnt ask the cust what plan he was on, only which ISP and was told Xtra.  Going by what people have said about "Big Time" im assuming he could have been on that plan.  The 2001 driver was for an old graphics card, the pc it was in was built in 2003, but its his choice to run such old hardware and some people just wont upgrade no matter what you tell them.  Wasnt the pc though causing slow download speeds, definately xtra.

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  Reply # 338475 5-Jun-2010 10:54
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gareth41: didnt ask the cust what plan he was on, only which ISP and was told Xtra.  Going by what people have said about "Big Time" im assuming he could have been on that plan.  The 2001 driver was for an old graphics card, the pc it was in was built in 2003, but its his choice to run such old hardware and some people just wont upgrade no matter what you tell them.  Wasnt the pc though causing slow download speeds, definately xtra.


Judging by the traffic shaping discussions on Big Time it would be safe to say the customer probably was on Big Time. If so it's not so much that Telecom is slow, but that the customer has chosen to limit their speeds by signing up to a traffic managed plan.


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  Reply # 338494 5-Jun-2010 12:29
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A lot of it seems to depend on location too. A friend signed up with Orcon and cancelled after the first month because it was so bad. I'm not sure which ISP he's using now but it's significantly better at his house.

I have no technical details other than that, so I don't know what the actual problem was.

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  Reply # 338587 5-Jun-2010 18:34
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Can you post the link to the driver?

I want to see what speed it goes here on Telecom Big Time.

Normally ATI, Microsoft, Nvidia updates are served by local akamai caches but if it was an old one it was probably coming from the US.

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  Reply # 338635 5-Jun-2010 21:07
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What were the line stats from customers modem?

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  Reply # 338776 6-Jun-2010 13:35
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Would be interested in the driver file link here also.

On telstraclear i can get the latest ATI Catalyst Drivers at 2200kB/s no problems. 1500kB/s without multithreaded downloading.

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  Reply # 338900 6-Jun-2010 22:19
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gareth41: didnt ask the cust what plan he was on, only which ISP and was told Xtra.  Going by what people have said about "Big Time" im assuming he could have been on that plan.  The 2001 driver was for an old graphics card, the pc it was in was built in 2003, but its his choice to run such old hardware and some people just wont upgrade no matter what you tell them.  Wasnt the pc though causing slow download speeds, definately xtra.


XTRA is not around anymore, it's simply Telecom Broadband and has been for many years!



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  Reply # 338906 6-Jun-2010 22:47
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johnr: What were the line stats from customers modem?


Didnt get to see the line stats, but heres a link to the file I was trying to download, its the exact same server.  Its a 2002 driver not 2001 as I previously stated, I made a mistake.

http://support.amd.com/us/gpudownload/Pages/legacy-xp.aspx
Its the Rage XL driver at bottom of that page 7.98mb

They are using an anti-leech system, so correct http referrer must be sent, hence cant post direct link to file on here.

I have just tried to download that driver again on another Telecom connection just out of interest, same scenario, painfully slow.  Then re-routing thru proxy on my orcon connection, goes at 95kb/s and my proxy is not caching.  So its obviously Telecoms international bandwidth being shaped, either that or they are being chocked with too many leechers.

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