Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

439 posts

Ultimate Geek

Topic # 68046 14-Sep-2010 00:50
Send private message

Hi there Im currently with THinair LTD broadband and i get hurrible jitter and ping spikes all the time but specially in the evening from 7pm to 12pm hm at that time latency goes as high as 900 in online gaming local and australian servers. then after 12pm ping goes down to a 95 eh. Thinair argues that is not their end... but when i rund and it confirms the latency...dispite the test taking place btwin same town.... over 200ping. I tried upgrading hardware and reinstalling windows no luck.

does anyone here are with this guys and have same problem or anyone will know how i can tweak my gigalan network.



Create new topic
8029 posts

Uber Geek
+1 received by user: 387


  Reply # 379502 14-Sep-2010 01:51
Send private message

Are you on an ADSL or Wireless connection with them? They seem to offer both.

What does a tracert to an aussie address show in peak time.

eg; Start menu > Run > cmd > tracert

439 posts

Ultimate Geek

  Reply # 379529 14-Sep-2010 08:41
Send private message

I got the wireless package with full speed up and down
also this is a capped package which has priority over the unlimited one,
most of the lag happens in the evenings until midnight.

here scan result

oops i upload the pic to geekzone but does not work in forum post... i had this issue before.


101 posts

Master Geek
+1 received by user: 12

  Reply # 379550 14-Sep-2010 09:43
Send private message

I have also had similar issues on the wireless plan.  I will do some tracerts when i get home tonight.

439 posts

Ultimate Geek

  Reply # 379552 14-Sep-2010 09:48
Send private message

bad luck for us having both this issue specially after investing in such a expensive setup.

good luck with the tracer scan, im still trying to put my result pics online here but no luck yet.


101 posts

Master Geek
+1 received by user: 12

  Reply # 379556 14-Sep-2010 09:51
Send private message

Yes it was a bit of a gamble paying out for the install.  On the whole it is ok but I think they don't have enough backbone bandwidth.  I think they said in a news letter that they will be getting more at the end of this month.

439 posts

Ultimate Geek

  Reply # 379559 14-Sep-2010 09:57
Send private message

have you tried and but other server either than palmy one, because i cant belive it get high ping on server that is both local and it is hosted by Thinair themselves,



600 posts

Ultimate Geek
+1 received by user: 101

  Reply # 379645 14-Sep-2010 13:03
Send private message

If you're seeing slow speeds on the Palmerston North speedtest site then that would suggest a congestion issue within the Thinair wireless network. Things like too many customers on one wireless access point or a saturated backhaul link. Or even wireless interference.

Mr Snotty
8417 posts

Uber Geek
+1 received by user: 4343

Lifetime subscriber

  Reply # 379651 14-Sep-2010 13:20
Send private message

Heya, this usually has to do with the load on the access points peering you to them, the speed should be faster than normal adsl in most cases but there's conditions that affect your wireless link such as humidity, line of sight, other wireless signals, load etc.

I would be interested if you did a traceroute.

1984 posts

Uber Geek
+1 received by user: 133


  Reply # 380256 15-Sep-2010 17:36
Send private message

You should ask ThinAir what the latency is like between your antenna and their base-station. Apparently its a 2.4GHz service so shouldn't be affected by weather too much, but could easily get interferance and congestion from other 2.4GHz signals. The fancy directional antenna is supposed to minimise those problems, but maybe they can make some adjustments or change the channel? Being worse at peak times sounds like congestion...

Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

Create new topic

Donate via Givealittle

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21

Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33

GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47

Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47

LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45

New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52

2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10

D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09

Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58

Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14

FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40

Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33

Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27

Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25

Spark IoT network now covers 98% of New Zealand population
Posted 19-Feb-2019 09:28

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.