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12 posts

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Topic # 68315 19-Sep-2010 10:36
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Hi all

Am looking at changing ISP's from Orcon to Vodfone, going onto the Vodafone broadband max up & max down speeds & home ph package + Mysky HDi.  Looks like a good deal financially but just wondering what the Vodafone ISP service is like re: helkp desk support along with speed in the ChCh (Sth Brighton) area.  Does anyone have any experience with Vodafone.  Will I be happy with my decision to change - am only a light user so a 10G/mth plan will be plenty.  Thanks in advance.

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142 posts

Master Geek
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  Reply # 381809 19-Sep-2010 10:52
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In theory, your speeds shouldn't be very different, you will be on the telecom gear in the exchange / cabinet.

Orcon customer support I found to be not bad, not sure about vodafone, but the amount of comments in geekzone re support should give you a better idea.

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Ultimate Geek
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  Reply # 385543 28-Sep-2010 16:23
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CharlieNZ: Hi all

Am looking at changing ISP's from Orcon to Vodfone, going onto the Vodafone broadband max up & max down speeds & home ph package + Mysky HDi.  Looks like a good deal financially but just wondering what the Vodafone ISP service is like re: helkp desk support along with speed in the ChCh (Sth Brighton) area.  Does anyone have any experience with Vodafone.  Will I be happy with my decision to change - am only a light user so a 10G/mth plan will be plenty.  Thanks in advance.


I'm on the Vodafone ultimate plan and have found it horrible,  since july they have had some latency issue which means gaming is near impossible sometimes it has improved but its still not fixed.  Webpages fail to load alot and downloads are slow internationally yet speedtests are showing high speed.  Their customer support can be good but alot of the time they blame your equipment and just leave it at that yet its their systems at fault...

The prices are good but the service is a bit... meh

When I was on Telecom I had nothing but high speeds peak time or off peak time. 




 

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