No international connections tonight

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Kaos36

709 posts

Ultimate Geek

#69224 5-Oct-2010 01:31

Weird. What would of caused this?

Downers:
Orcon
LayerX
ICONZ
Vodafone
Slingshot
Xnet
MaxNet
Vocus and AsianNetCom are offline

{MOD EDIT : SP : Moved to more appropriate forum}

Worst Response To A Crisis:
From a readers' Q and A column in TV GUIDE: "If we get involved in a nuclear war, would the electromagnetic pulses from exploding bombs damage my videotapes?"

Kaos36

709 posts

Ultimate Geek

#387992 5-Oct-2010 01:38

Can access New Zealand sites like TM, Stuff, GP forums without any probs but Geekzone took a while to pop up and even so everything's a mess, the ads aren't showing, - well they must be international ads, site takes a while to load or its all in plain text.

edit button disappeared so had to make new post.

Worst Response To A Crisis:
From a readers' Q and A column in TV GUIDE: "If we get involved in a nuclear war, would the electromagnetic pulses from exploding bombs damage my videotapes?"

BlakJak

1275 posts

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#387993 5-Oct-2010 01:47

Vector are reportedly having some problems in the CBD. I imagine a whole bunchload of folks are struggling internationally as a result.

No signature to see here, move along...

dontpanic42

1574 posts

Uber Geek

#387994 5-Oct-2010 01:48

Kaos36: Weird. What would of caused this?

Downers:
Orcon
LayerX
ICONZ
Vodafone
Slingshot
Xnet
MaxNet
Vocus and AsianNetCom are offline

When you say 'Downers', do you mean you have confirmed that all of those ISPs are suffering from a lack of international connection?

BTW, I am on slingshot, and have no international connection. - http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=69223

I take it the geekzone avatars must be hosted overseas, as I can't see them anymore. :(

Peppery

919 posts

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#387995 5-Oct-2010 01:48

No Slingshot international in Auckland CBD. National seems OK. Also can't seem to load anything on Vodafone 3G.

scottjpalmer

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#388000 5-Oct-2010 01:59

eXDee: Apparently AsianNetCom and Vocus both went down similtaneously, killing the international net on
Slingshot
Xnet
Orcon
LayerX
ICONZ
Vodafone
MaxNet

LayerX and ICONZ have apparently falled over to backup routes and are working but slow as of the time of writing.

Telstraclear and Telecom unaffected.

BlakJak: I gather the problem is with Vector, and thus is probably affecting anyone who uses their circuits to connect to their international players - or those players may use Vector for their own cross-town needs...

dontpanic42

1574 posts

Uber Geek

#388003 5-Oct-2010 02:12

Yay!! It's back up and running.

Interesting to note that only Xnet and ICONZ have it listed on their 'Network' status pages so far.

theRocknRolla

46 posts

Geek

#388005 5-Oct-2010 02:29

Was worried for a second there when my phone couldn't go online either.

Pretty slack with the ISP's network status pages, namely vodafone and slingshot. Imagine a few bewildered non geeks.

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openmedia

3324 posts

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#388006 5-Oct-2010 02:37

Anyone got an accurate time line for the problem. I've had an official notification from Orcon, but as per usual Vector's own outage page has no information.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

dontpanic42

1574 posts

Uber Geek

#388007 5-Oct-2010 02:39

theRocknRolla:
Pretty slack with the ISP's network status pages, namely vodafone and slingshot. Imagine a few bewildered non geeks.

Not that it really matters now as it seems to be all resolved, but still only Xnet and ICONZ have the issue listed.
ICONZ have also just marked the issue as resolved. Credit to them for keeping their customers informed and up to date.
Good work ICONZ!! :)

insane

3237 posts

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#388008 5-Oct-2010 03:16

Kaos36: Weird. What would of caused this?

Downers:
Orcon
LayerX
ICONZ
Vodafone
Slingshot
Xnet
MaxNet
Vocus and AsianNetCom are offline

{MOD EDIT : SP : Moved to more appropriate forum}

I can see Maxnet failed over onto Telstraclear for most services so things such as collocation would have been very minimally affected. I'm not sure quite whether it was a Vector APE issue or a Pacnet issue as I could still see a bunch of other Vector circuits remained up.

Yawn, will check with the network guys in the morning, my systems seem fine :p

maverick

3594 posts

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WorldxChange

#388013 5-Oct-2010 06:54

This was a Vector Issue, power cut to a core node and backup genes on site failed, Emergency genes had to be sourced and sent to site.

Start Date: Tuesday 5th October 2010, 00:17 NZDT (UTC +13)
End Date: Tuesday 5th October 2010, 02:12 NZDT (UTC +13)

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

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freitasm

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Geekzone

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#388075 5-Oct-2010 09:44

dontpanic42: I take it the geekzone avatars must be hosted overseas, as I can't see them anymore. :(

Geekzone resources are still hosted here in New Zealand, but distributed through a CDN now. The time to load the images is not much longer, considering the average time to load the text content now.

If this was during the day I could have switched the CDN off in a second, but not in the middle of the night.

Our next big project is to have a balanced distribution that will see New Zealand visitors getting the content and resources directly from our servers, and the rest of the world getting these from the CDN.

hamish225

1418 posts

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#388173 5-Oct-2010 12:40

this is why we need that new cable ;)

they should land it in the south island too,

putting all your eggs in one basket is a bit silly.

*Insert big spe*dtest result here*

insane

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#389013 7-Oct-2010 03:25

maverick: This was a Vector Issue, power cut to a core node and backup genes on site failed, Emergency genes had to be sourced and sent to site.

Start Date: Tuesday 5th October 2010, 00:17 NZDT (UTC +13)
End Date: Tuesday 5th October 2010, 02:12 NZDT (UTC +13)

The incident report I read seemed to include some details around vector not having access to a power room where a circuit breaker tripped. Sounded like they didn't get to use the gensets they got on site as the building still had power, just not the comms room.

Kind of ironic given they are a power company...

hamish225: this is why we need that new cable ;)

they should land it in the south island too,

putting all your eggs in one basket is a bit silly.

Sorry but this had nothing to do with international transit at all, quite far from it although it would have affected international for some providers depending on where they peer with their international upstream providers.

webwat

2036 posts

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#389291 7-Oct-2010 18:46

I did a trace and noticed that we had high packet loss on the hop before asianetcom, so probably was caused by the vector outage but perhaps something was running from a flat battery to account for the occasional ping that replied. Interesting that core infrastructure was not housed in a data centre with after-hours access to power systems.

Time to find a new industry!