Wellington ISP - Some Advice

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mattosaur4

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#70057 17-Oct-2010 23:10

Hi All

I'm moving up to Wellington in a few weeks from Dunedin and was hoping for some advice from locals, ISP wise.

Wanted to know should I get TelstraClear Cable or stick with ADSL? We'll be in Mt Vic which seems to be in the Cable area, but the specific apartment address doesn't come up if I start their Join process. (which may just be a matter of calling instead) Is their a DSL exchange in that area or just linked up to the city / Courtney place?

Forum posts seem to be pretty mixed in regard to their service, poor helpdesk / phone support, lack of info for customers, youtube problems, speeds ok when things are all working.

My main internet use is Wow gaming to US servers, so low latency is important. Otherwise it's just your normal web, email, youtube type usage.

Can a regular ADSL2 all in one modem be used with the TelestraClear Cable Modem todo just wireless access to the cable connection? (ethernet to ethernet port) or do I need a separate wireless router?

Thanks for any info,
Matt

sbiddle

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#393007 18-Oct-2010 07:43

TCL's cable service offers probably the best broadband experience you will get - with a few exceptions. YouTube hasn't been an issue for ~6 months since they installed a Google cache box.

Whether or not you can use an ADSL wireless router depeneds entirely on the device. In 99% of cases ADSL modems don't have a WAN port, but some do.

cyril7

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#393009 18-Oct-2010 07:54

As sbiddle says TCL's cable is going to be your best broadband experience, in particular for latency. That said Mt Vic has good DSL performance both directly from Courtney Place Exchange and a number of cabinets.

Some apartment blocks cannot get TCL cable even though its on the street, and yes its more like 99.999% of DSL modems cannot be used so you will need a new router.

Cyril

scottr

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#394118 20-Oct-2010 20:04

I was in an a (small) apartment block in mt vic, had 12mb sync speeds so the connection there is pretty reasonable.

Cable is generally not available in apartments. None of the ones I lived in or looked at supported it.

Cable is a great service but you do pay the premimum (and have to rent a modem).

mattosaur4

40 posts

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#394127 20-Oct-2010 20:24

Thanks All

I will try and find out if this particular apartment supports Cable then. If not I'll just stick with ADSL and maybe go with Orcon's Naked DSL offering.

For some reason I though Port 1 was also a WAN / bridging port on my ADSL Dynalink modem buy it's not. Looks like I'd have to buy something new so maybe ADSL is the way to go for me. 12MB sync is a long way off my 4MB down in Dunedin in the suburbs :-) Again ping times / latency is of more interest to me anyway.

Regards,
Matt

cyril7

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#394139 20-Oct-2010 20:40

Again ping times / latency is of more interest to me anyway.

A non interleaved DSL connection is not that far off what you will get on cable these days, so probably not as big an issue as in the old DSL days. If you should go with VDSL2 then latency is even less again, but in the end the latency to a state side or Aussie server dominated by the sea crossing not the last leg connection.

Cheers
Cyril

mattosaur4

40 posts

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#394145 20-Oct-2010 20:47

Cheers, yes most of the latency is in the OZ to US hop so probably not to bigger difference.

It looks like 25gb of naked dsl with Orcon would be $80 and 20gb on cable with Telstra $56 or 40gb for $70, so that will be my preference if it's available. (presuming I'm not missing some extra hidden charges.)

Matt

aros71

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#394146 20-Oct-2010 20:49

I strongly recommend Telstraclear cable, if you can get it.

I've had this service for 5 years and am entirely satisfied with speed and reliability.

15 mbps down, 2 up, fixed IP, and excellent latency.