Woosh customers must upgrade the modem firmware

Forums › New Zealand Broadband › Woosh customers must upgrade the modem firmware - orders from Mothership

juha

1317 posts

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#7354 8-Apr-2006 12:45

Had a letter today signed by Woosh outgoing general manger of sales and marketing Sandra Geange saying that I must upgrade my modem firmware by Thursday April 13.

Customers who don't upgrade will see a negative impact on network and service performance, apparently.

There's a modem upgrade tool here that's about 9MB in size. Works for both the PC Card and modem.

Get to it, my Wooshie little friends... :)

Juha

alasta

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#32564 8-Apr-2006 13:03

Interesting - I haven't had any correspondence from them about it. I recall getting an email from them a couple of months ago to advise me to upgrade my firmware, which I subsequently did, but I haven't been informed of any upgrades since then.

juha

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#32565 8-Apr-2006 13:05

Forgot to say that the letter states the 9MB download won't be counted against your monthly data allowance.

Juha

paradoxsm

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#32569 8-Apr-2006 13:29

Just ensure you are on the woosh network to download it, Kinda a problem if it stops working and you want to use mates DSL t fix your modem.

I will be mirroring these files soon for those unable to connect to woosh.

Satyr

64 posts

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#32801 11-Apr-2006 14:23

is this upgrade for all woosh modems?

juha

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#32802 11-Apr-2006 14:30

Good question. Do you have the old style one still? I would expect the upgrade is only for the present generation modems and PC cards. Woosh should've upgraded all customers however. If you still have the old modem, I'd give them a call and ask for a new one to be sent out.

Juha