Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1107 posts

Uber Geek
+1 received by user: 106

Trusted

Topic # 7480 18-Apr-2006 14:50
Send private message

OK this is weird. Yesterday I got tired of waiting for my new Broadband plan to kick in so I went to the Telecom website and manually requested a plan change to the new Aventure plan (3.5mbps down / 128kbps up). My old plan was Broadband Plus (2mbps down / 128 kbps up.)

At about 3pm, my Broadband connection dropped so I reconnected and then went to Xtra's usage meter and as suspected my new plan had been activated. This is where is gets weird.

I have an Alcatel Speedtouch 330 USB modem, and in the past upon connection it has always reported a speed of 7.8mbps. I have always understood that this is not my actual speed but the speed at which the modem talks to my PC (i.e. the USB bus speed). However, eversince the change this figure is now 4.2mbps. In the three years I have had Broadband this is the first time the figure has ever been different. I have tried rebooting several times and it is now always 4.2mbps.

But even stranger yet - the speed of my connection has reduced dramatically. In the past I have been enjoying speeds of around 250kB/s when downloading torrents etc., now the highest speed I have experienced is 101kB/s. And when it was at this speed my web browsing slowed to a crawl, so this appears to it maxing out. When I run the speed test at the Jetstream Games website (on Xtra's own servers), it reports a speed of around 1.6mbps.

Before I phone Xtra and ask them wtf is going on, does anyone have any comments or advice for me?

Thank you!

Steve

Create new topic
26595 posts

Uber Geek
+1 received by user: 6091

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 33304 18-Apr-2006 15:52
Send private message

Welcome to Telecom's faster, cheaper broadband service.

This topic has been discussed at length in several other posts over the last few days.




1107 posts

Uber Geek
+1 received by user: 106

Trusted

  Reply # 33308 18-Apr-2006 16:23
Send private message

you mean including the part about the 4.2Mbs speed reported by the modem? That's the part that's confusing me the most. Can you link me to a thread where this is covered?

Thanks

Steve

4304 posts

Uber Geek
+1 received by user: 152

Mod Emeritus
Trusted
Lifetime subscriber

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


Reply # 33313 18-Apr-2006 17:31
Send private message

good luck to ya

871 posts

Ultimate Geek

Trusted

Reply # 33315 18-Apr-2006 18:04
Send private message

Any chance you can record / give us a transcript of that phone call?



1107 posts

Uber Geek
+1 received by user: 106

Trusted

  Reply # 33627 22-Apr-2006 08:28
Send private message

OK - I take it all back!!

This morning I tried connecting using a friends D-link DSL302G via ethernet instead of my old Speedtouch 330 USB model. It has solved the problem completely. My speed is blazing now - here are my line speed test results:

Download: 3279 kbps
Upload: 130 kbps

I live in Christchurch, probably just under 2K from the exchange. I'm over the moon but I can't help wondering how many others out there are suffering pathetic speeds as a result of their equipment. I'm off to the shops to buy myself an ethernet router this morning. So yes, faster and cheaper Broadband actually is real! :-)

Steve

362 posts

Ultimate Geek

Trusted

  Reply # 33638 22-Apr-2006 10:11
Send private message

So yes, faster and cheaper Broadband actually is real! :-)



Still undecided about the faster, but my Xtra Adventure plan didnt get any cheaper.

Maybe they should advertise "same cost, unreliable speed broadband has arrived!"

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.