Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › New Zealand Broadband › Voice Issues with Woosh Wireless


516 posts

Ultimate Geek


# 77789 22-Feb-2011 14:42
Send private message

Hi guys

after 15 and 25mins respectivley, i gave up on the woosh help desk. No answer-just a high call volume, im not surprised.

I have had reports of voice issues with my phone. Its on the woosh wireless service. I can hear fine, the quality is poor on my end. Apparently it sounds like im cutting in and out whilst speaking.

I have a Delta of 12-13 and constant signal.

Is there any other reports of issues like this on their service. I know its not the best, but i works for us at the moment for value for data. I would have expecd the voice to be better though.

Create new topic
26 posts

Geek

Trusted
Woosh Wireless

  # 442452 22-Feb-2011 16:01
Send private message

We apologise for the delay you have experienced today in getting through to our call centre. We have been extremely busy and even busier this afternoon since the earthquake in Christchurch. Please email our Contact Centre Manager at cmeyers@woosh.com with the best number to contact you on and we will give you a call to get this sorted out for you.



516 posts

Ultimate Geek


  # 442636 23-Feb-2011 08:54
Send private message

Thanks, however the customer service wait times have been going on long before the earthquake and the last few days. I would suggest seriously look at addressing this.
Will mail your advised contact.

Cheers

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01

NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00

New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33

IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07

Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42

MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40

NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15

Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08

Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19

Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48

CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42

Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.