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3 posts

Wannabe Geek

Topic # 7862 16-May-2006 18:16
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I live in a suburb in Manukau City which has no current ADSL connections. 3 houses at the beginning of the street are inthe Whoosh area but not ours.
The neighbour next door is OUT of the Whoosh range and their house is lower than  ours but they have thier Whoosh modem in the ceiling and an extra Aerial - not reliable though.
After reading a few  Comments on Whoosh maybe I had better return the Modem I  bought last week.
Does anyone have any other sensible suggestions. to get broadband?
County Wired haven't replied to my email.
Telecom Wireless only deal in Rural areas.
I was told by a telecom staff member that in newer areas the lines  go to the more affluent locations.
What does to take to get Telecom to upgrade  out local phone cabinet?
Number of requests?
Number of Houses  attached to cabinet?
How  old your house/suburb is? We have been waiting for 6 years.

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Reply # 35899 16-May-2006 18:20
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when you type in your phone number on the Telecom Website "Can you get Broadband", what message do you get?


Also if your are only planning to use the internet to a max of approximately 1GB, then why not look at Telecom's, or Voda's for that matter, 3G Data Card offerings, 1GB for only $49+GST?


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Wannabe Geek

Reply # 35910 16-May-2006 18:59
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Checking the phone number via the Telecom site is the same message that I have been getting ofr years.
There is broadband in the area but not to this line.
I recently pushed Telecom again and the answer on 12 May 2006 was as follows:-

I have heard back form our Network Team this morning regarding a potential upgrade to your local cabinet.

The team have informed me that yes there is potential for an upgrade. This work has yet to be scheduled but has been included for consideration around budgets consents etc. Due to the dynamic nature of this process we are unable to confirm dates.

Which means they don't know when anything will change.
Hence looking at Whoosh.

So when I rang telecom and asked about their wireless option ( which they told me is only available for Rural users)
is that a different option to the 3G you suggested?
I have also asked vodaphone and they also said 'no wireless option'

Shall pursue the 3G options more so thanks for the suggestion.
Don't want to sell the house.


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Reply # 35913 16-May-2006 19:03
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dini: I have also asked vodaphone and they also said 'no wireless option'


Any Vodafone employee that says they dont do wireless internet must be up for a raking over the coals, public flogging, silencing of the lambs, or other such punishment deemed fit by the 3G data team!

3G Wireless options on both Telecom and Voda are a great solution if you are a 1GB or less a month user.

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Reply # 35915 16-May-2006 19:23
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If you get the following message, more than likely you can in-fact get broadband:

"Although Xtra Broadband is available in your area please note that factors such as distance from our equipment or the technology used means we may be unable to deliver Xtra Broadband to a specific address.”

Have you ever tried to provision broadband on your line?

If you get this message, and would like help provisioning this, please PM me. I work for one of the Telecom Retail Stores in the Auckland area, and would be happy to help, whether this is with fixed line PSTN broadband, or a CDMA EVDO solution.


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Reply # 35920 16-May-2006 21:59
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Give the hd a call and order a boost antenna as they make a big difference.

When it gets to you the had a call back and ask them to tell you exactly where the antenna is (you might have to ask to speak to a team leader to get that info.)

You need to make sure your antenna is pointing at the node. You need to connect your pc directly to the modem and run the signal software so you can see in real time what is going on.

You need to put your antenna on a poll on the roof if you can. Don't know what your roof is made of, but if it's metal then you'll loose signal.

The boost antenna is water proof but the connectors are not so you'll need to address this.

I recommend you put in the effort rather than wasting your time waiting on Telecom.

Cheers Don

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