I'm presently a Slingshot customer locked into their 12 month contract which ends in July. I am lucky if I get 0.8mbps downstream. Luxury of watching YouTube and TVNZ OD is not one I've been able to partake in. I've made definite it's not my termination equipment that's at fault (3 different routers), no microfilters (nothing else on the line - naked DSL) and many other tests show that it's Slimgshot that are the problem.
Chorus can connect to the exchange up to 16mbps, and my router gets connected to the DSL circuit around 7mbps. It just appears that Slingshot's network can't cope (or at least if I trust what the Chorus guys says anyway - my DSLAM box was upgraded to 2+ fairly recently, no difference in speed at all).
Anyway, I'm going to leave slingshot regardless because their customer service is atrocious. I pay $82 a month for their Naked DSL product and would look to have something similar in product (eg, naked dsl, around 25gb download/month) for my money.
I've had a good look around and Orcon seem reasonable but I'd rather pay a few bucks more for an internet connection that will 'just work'. By this I mean I would like to watch YouTube without any problems and TVNZ OD likewise. I don't do tons of downloading or anything like that so let me know what you think, what is NZ's best ISP in terms of speed, reliability and customer service? Price is not the main consideration.
[Moderator edit (MF): changed company names. User warned this is not acceptable]