Woosh Phone Oddities

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ajobbins

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Topic # 8713 24-Jul-2006 20:54

This is weird.

I currently have my woosh phone setup to divert to my Telecom mobile after 20 seconds if the call is not answered.

If I call my Woosh phone from work I get 20 seconds of ringing (which it is ringing because there is missed calls on the woosh phone) but after the 20 seconds I get the Telecom man with a message "Your call cannot proceed at this time, please try again later".

When I try and call my Woosh phone from my Telecom mobile I get a Telecom lady "The number you have dialed is not currently allocated to a phone" message HOWEVER if I call my woosh phone from my mobile with Caller ID blocked (With 0197) Then it rings! and I get the Your call cannot proceed at this time, please try again later" message again when it is supposed to connect through to my mobile.

Tried from my Vodafone and same problem, but when Woosh contact centre called me it worked!.

Woosh deny there is a problem because when they call me from their contact centre it works.

Any ideas?

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paradoxsm

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Reply # 42345 24-Jul-2006 21:00

That sounds all too familar, THis is the exact reason why I no longer have a woosh phone, IT was never wireless connectivity problems for me, just their network is plan badly managed, the technology works, shame the service sucks.

I often got "the subscriber has been disabled" type messages when calling to it, and calls to the woosh phone often came back as number unreachable..

Calling mobiles? Don't bother!

ajobbins

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Reply # 42346 24-Jul-2006 21:11

Wish I had the choice. As soon as I move im gonna get TCL Cable. Might even go to Citylink when im feeling a little more flush.

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ajobbins

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Reply # 42347 24-Jul-2006 21:14

And I am sick to death of rebooting that goddam gateway. Seriously its gotta be at least once a week it craps out.

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ajobbins

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Reply # 42349 24-Jul-2006 21:34

Interestingly enought this seems to have resolved itself less than an hour after me posting here on GZ (After happening for a number of days). I wonder if they keep an eye on this forum (Someone prob monitors the RSS feed)

UPDATE: Broken Again

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paradoxsm

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Reply # 42350 24-Jul-2006 21:43

That's the bit that peeves me, it's intermittant an they'll never help, They never will I believe,

Andy_Walker

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Reply # 42526 26-Jul-2006 14:31

That is interesting.... I was once on the verge of cancelling my Woosh around Christmas 2005. I called them & was quite forceful in telling them what I thought of their patchy service. Since then I've only had to reboot my gateway once or twice. I don't think I've even looked at it since about March or April it has just keep on plodding on. This is in sharp contrast to periods last year where I was rebooting it 3-4 times per day.