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Topic # 87997 12-Aug-2011 13:43
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These services were all created to use with old copper based telephone lines. While fibre isn’t a new service by any means compatibility issues will always be a problem with hardware built specifically for copper. From our own experience with these services & Fibre to the Home, the following information might help you prepare to transition from copper to fibre based services.

Faxes - Faxing services should work reasonably well If you have newish fax and voice equipment which supports the T.38 protocol. If you have an older fax and voice equipment which doesn't support T.38, it's still possible to fax however it can become extremely problematic and frustrating. There are other IP based faxing methods available such as Fax to Email or Email to Fax which may be preferable depending on your needs.

Dial-up Eftpos - This service will work over Fibre based voice services but may require a high quality codec to be reliable. IP Based Eftpos services/terminals are available and recommended.

Medical & Monitored alarms - The majority of medical & monitored alarms available in New Zealand today use DTMF signalling which does not work well with Fibre based voice services. If you require any type of monitoring the best & only real option is an IP based alarm which doesn't rely on DTMF signalling. AlarmNZ (https://alarmnz.com) are one of the only alarm companies in New Zealand to offer a variety of IP based alarm services.

Sky Digital Interactive services - At this point in time we've been unable to successful make this service work over Fibre based voice services. Please note this service relates to purchasing pay-per-view programming & requires a connection from your decoder to the Telephone line.

As is often the case with new technology, there is a delay between the capability of hardware & services that support the functionality on offer. In time I'm sure we'll see Sky, Medical & Monitored Alarm companies migrate to fully functional IP solutions.

If there is something you use which isn't on the list or you have a query about the above feel free to ask questions :)







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  Reply # 505521 12-Aug-2011 14:02
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Hi, I have noted a rapid move in IP based EFtpos terminals being used in the last few months, the recent upgrade seems to have new terminals with IP abiltiy pretty much all there is.

I understand Sky were talking of activating IP based services on the MySky product which has a ethernet port, but who knows when.

Fax, whats that?, is it not time we moved on.

Medic and Alarm industry, needs a kick in the pants, the writing has been on the wall for years.

Cyril

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  Reply # 505527 12-Aug-2011 14:07
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I guess my GEC type 746 is totally out of the question :), ( still in use 'cause it has a great loud ring, but I suspect there will be no pulse support whatever with UFB)

 
 
 
 


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  Reply # 505529 12-Aug-2011 14:08
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Eftpos is going IP now because the providers have dropped the silly charging they imposed, so it's now making it cheaper to use IP than dialup and I guess it should be faster.

Most terminals already have IP as a feature, even the older ones. The older ones are on the way out because they don't do chip cards and this is becoming a requirement anyway and I think there was a format change that just came in recently as well that's forced everyone off the older kit on some providers as well.

AlarmNZ also have a box that lets you connect your contactid dialer to the net and they monitor it. So you don't need to pull out the old panel, you can just put the box on it and monitor away.





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