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Topic # 88518 17-Aug-2011 14:01
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We had a new cabinet installed and our area a couple of months ago and our broadband speed dropped from around 2-3 Mbps to about 1.6 Mbps.
Not a peep from Vodafone (my fixed line & broadband was with Vodafone), so I decided to move back to Telecom.
The day it was changed over to Telecom speed went up to about 6 Mbps, I thought that was quite a nice increase but the next day the new modem arrived on the courier and after I pluged that in speed went up to 15 Mbps!
I know a lot of people in the area won't notice and I may have been able to get on the cabinet through Vodafone if I had hassled them about it but it does seem like an odd situation. Why isn't everyone being upgraded automatically? It must be in the Telco's interest to have people on a faster connection because they will use and pay for more data.

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  Reply # 507935 17-Aug-2011 14:05
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I hope you mean Mbps...

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  Reply # 507936 17-Aug-2011 14:08
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Yeah sorry Mbps, I always get that wrong..... will edit

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  Reply # 509595 21-Aug-2011 13:56
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Vodafone would have had you on their own dslam inside the telephone exchange.

When the cabinet was installed, your loop length would have become slightly longer.
There will also have been some more resistance on the line because of the extra connector blocks that the line would have gone through.

This will have caused your line speed to drop.

When you were switched to telecom, you would have been put onto telecom wholesale equipment inside the new cabinet, so your broadband loop length would have shortened.
Vodafone could have done this.

Ray Taylor
Taylor Broadband (rural hawkes bay)

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  Reply # 509598 21-Aug-2011 14:12
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As above and then when you installed the new router you starting getting ADSL2+ speeds when before you were only on ADSL.

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