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86 posts

Master Geek
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Topic # 9542 26-Sep-2006 07:34
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I am having problems with Xtra email messages taking days to arrive I received one today sent on the 18th is this a known issue or is it just me

regards Pete

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2067 posts

Uber Geek
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  Reply # 46839 26-Sep-2006 08:54
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I have noteiced this with some clients at work - problem seems to be between two of the mail servers at Xtra from looking at the headders. Dont know if they are doing anything about it as the website has the usual "no current issues"

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55 posts

Master Geek

Reply # 47507 4-Oct-2006 12:38
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Have seen similar problems lately - wierdest was that I forward emails sent to my Xtra account on to Gmail (easier to access from the Apache and overseas).  Over the weekend they were appearing in Gmail several hours before they appeared in my Xtra inbox!

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Wannabe Geek

Reply # 49651 25-Oct-2006 14:47
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I have contacted xtra over 30 times on behalf of my clients regarding delayed emails.  I was told that one of their servers was stamping the wrong time onto the emails - that is, it was stamping emails with a date and time in the future.  The email then did not get sent until the time stamp matched the current time and date.  This seemed to make sense as I was getting emails from Xtra clients who claimed to have sent their email the day before, yet when I received them they showed as having only just been sent.  Anyone else had this issue?  Does anyone know if they have fixed it?

Hawkes Bay
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  Reply # 49660 25-Oct-2006 15:39
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I have a client tht occaisionally has problems with delays in recieving email that has originated from Xtra servers (although my customer doesnt use Xtra at all).

We never got it worked out, and its intermittent.

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