Caller ID Problem With Uniden Detect 1825 Model

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nigeldevery

6 posts

Wannabe Geek

#9552 26-Sep-2006 19:23

I've been with Woosh for approx 8 weeks now and purchased several Uniden Detect phones which run off the same base. Cost me approx $300 to set up.

The caller ID numbers add on an extra '0' for local calls and an extra '00' for mobile numbers.

eg

003 123 4567
or
00021 123 4567

I have tried another phone and the caller ID came out ok.

Woosh tell me that it is an incompatability issue and that nothing can be done.

These phones are sold at Dicksmith, who also sell Woosh kits. I would have thought that quite a few people would have them.

I would be interested to hear of any views on this problem.

Cheers
Nigel

Bung

6487 posts

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Subscriber

#46914 26-Sep-2006 20:19

The phones are probably designed for Telecom's network and Woosh is presenting its Caller ID in a different format.
http://www.telepermit.co.nz/PTC200X7.html#sec5.6.2

sbiddle

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#46915 26-Sep-2006 20:21

There has been a discussion on this in the past on here. I'll try and find the link.

Many phones have an option to add an extra 0 to the incoming ID, this can be disabled on some phones.

sbiddle

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#46917 26-Sep-2006 20:30

Woosh CID issues where also discussed here

http://www.geekzone.co.nz/forums.asp?ForumId=41&TopicId=6744

nigeldevery

6 posts

Wannabe Geek

#46960 27-Sep-2006 12:15

The problem from the previous discussion was different from mine.

sbiddle

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#46963 27-Sep-2006 14:08

It's a related issue.

Remember that 0 is not part of an area code or phone number, it's merely an access code - ie a Wellington phone number is not 04 1234567 but 4 1234567.

Networks inside NZ do not pass the 0 with their signalling, it is up to the remote network to add the 0 when it transmits the CID to the subscriber.

If you're finding that one model of phone with CID is displaying the correct information and the Uniden is displaying incorrect details it would seem to suggest that the Uniden is adding an extra 0 (which is an option on some phones). I have one of these phones at home however and with my VoIP adapters have not experienced this happening so it's a whierd issue.

nigeldevery

6 posts

Wannabe Geek

#46973 27-Sep-2006 16:50

I've just had an email back from Uniden. They say that my model of phone is calibrated for the Telecom (and Telstra) format and automatically adds a 0 onto the start of an incoming call. This setting cannot be changed like some of their other models.

Why do Woosh not use the same formatt as everyone else. They are a pain in the butt!!

nigeldevery

6 posts

Wannabe Geek

#48386 12-Oct-2006 06:35

Had to buy a new phone system. All up and running now $265 later.