After calling TelstraClear yesterday and finding out our suburb (Avonhead, Christchurch) doesn't have access to TCLs cable internet, I called Telecom to find out about Jetstream availability.
The guy checked our number and confirmed that Jetstream appeared to be available, but there was no guarantee until everything was connected up (fair enough).
I have read that the distance from the local exchange is one important factor in determining how fast the connection will be. So, I asked the guy where the nearest exchange was:
Me: "So, can you tell me how far away the local exchange is?"
Him: "No, sorry, I can't"
Me: "Why? Does Telecom not have this information?"
Him: "Yes, we do have this information, but it is private and we can't tell customers"
I was amazed - does anyone have any idea why Telecom don't tell customers how far they are from their local exchange? I can't think of any good reason why this information isn't public...
All he would tell me is that the "resistance" reading on our line was "22" (he didn't mention units). He said this value meant I was "pretty close" to the exchange.
Can anyone tell me what this "22" is actually a measure of, and how it compares with most connections? Based on this number, would I expect to get a decent speed out of a Jetstream connection? (I know there are several other factors that influence final speed, but let's just assume all other things remain equal here).