Compass Mammoth Internet plan

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Aaroona

3196 posts

Uber Geek

#99219 14-Mar-2012 21:44

Is anyone on it?
Is so, whats the poerformance like? what is your general area/location.

do you recommend it?

IF you havent seen already, I've had shocking performance issues etc from Slingshot and am looking at an alternative provider.

Ragnor

8219 posts

Uber Geek

Trusted

#595426 15-Mar-2012 01:49

There is some info in this thread on gpforums, however the first two pages of the thread have lots of speculation and trolling about how their website fell over when they first launched the plan, plus a few comments that historically they don't seem to have a great track record at customer service.

Only one person who's actually on the plan posted.. at first he had some problems but they were actually to do with his line (line fault) apparently he hasn't had any problems since that was fixed and Compass seemed to handle it fine customer service wise.

Here's link to the 3rd page with the guy who's on it last posts
http://www.gpforums.co.nz/showthread.php?s=&threadid=436510&perpage=25&pagenumber=3

Ragnor

8219 posts

Uber Geek

Trusted

#595427 15-Mar-2012 01:56

Maxnet also have a unlimited plan, more expensive than Slingshot or Compass but in theory should have better performance.

Also being vigorously discussed over at gpforums
http://www.gpforums.co.nz/thread/441035/

I'm thinking about signing up to the waiting list for the Maxnet plan but haven't decided for sure yet.

nate

6473 posts

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Retired Mod

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Lifetime subscriber

#595572 15-Mar-2012 12:16

Ragnor: ... plus a few comments that historically they don't seem to have a great track record at customer service.

Going from Slingshot to Compass? At least you're not moving down, only sideways.

karen002

1 post

Wannabe Geek

#596525 17-Mar-2012 18:33

Hi, I strongly recommend you get all relevant information in writing from compass (rather than rely on verbal assurances from staff) before you consider signing up. I'm currently waiting for compass to confirm they were unable to provide the services, they did however manage to send me a bill for those services.