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161 posts

Master Geek
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Topic # 9973 27-Oct-2006 20:28
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hey guys im on the xtra 2mbps/1gb plan and my month starts on 27th,, most of the time i exceed 1gb and get slowed to dialup but on the 26th of every month i get full speed and i usualy do all game updates on 26 as i see that its not counted in the new month starting frm the next day,, but last and this time i downloaded stuf on 26th last month and i got emails saying i had reached 80% bandwidth of the new month on 28-29th,,, and tis time too i got email today and i saw the usage meter i had reached 800mb ,,, but i never downloaded anything after midnight of 26th ,,,, i think this is wrong they shudnt be putting my previous mnths bandwidth onto next month ,,

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BDFL - Memuneh
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Reply # 50011 27-Oct-2006 21:03
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Perhaps they have changed your billing cycle?

And please, no SMS abbreviations. It makes it hard to understand things...





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  Reply # 50013 27-Oct-2006 21:29
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enfield: i never downloaded anything after midnight of 26th ,,,, i think this is wrong they shudnt be putting my previous mnths bandwidth onto next month ,,

Welcome to Geekzone Enfield.

I was looking at XTRA's Usage Meter today (which I don't do very often) and noticed this piece of information which would seem to explain the problem you are having:

If you want to make sure that your usage gets included for a particular monthly bill, reboot your broadband modem just before midnight on the last day of your monthly billing cycle.

Give that a try next month and see if it helps.  I have not seen this statement on the usage meter before so maybe it is a policy that has been recently introduced by XTRA.



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Master Geek
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Reply # 50025 27-Oct-2006 23:44
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Thanks Grant17 :)

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