I managed to post here now. So the unlock request can be removed
I have received an email from MS saying that the price of my 365 personal is increasing from $129 to $179. I don't want the AI features. Can I downgrade or change the subscription. It says the price will change in May unless I turn off or cancel reccuring billing. What will happen if I turn off or cancel the recurring billing will that stop 365 from working. I want to keep what I already have but at least I don't want to lose Word or excel or outlook. I just don't want the AI features
The email that Microsoft sent doesn't say which features of the classic I will retain but it sounds like from the email I will lose "some benefits" it doesn't say what they are.
thanks