PSA: Google to free G Suite users: Pay up or lose your account

Forums › Desktop computing › PSA: Google to free G Suite users: Pay up or lose your account

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Baboon

386 posts

Ultimate Geek

#2915097 17-May-2022 14:02

gzt: Btw if you already switched to paid - a support request can move you back to free.

Well, I guess there's that, but it's no good if you already moved or moved others to paid email hosting elsewhere. Because you know - you trusted Google when they said free Workspace would be no more…

"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

- Calvin and Hobbes (Bill Watterson)

Baboon

386 posts

Ultimate Geek

#2915104 17-May-2022 14:16

kobiak:
josephhinvest:

Replying to myself incase it helps anyone else.... the way is to click "Learn More" which takes you to the "Upgrade from G Suite legacy free edition" and the subsequent "What if I use G Suite legacy free edition for personal use?".

I clicked through and confirmed it was for personal use and it's sorted.
Good result, glad I just waited and waited!

Cheers,
Joseph

Perfect. I just did the same. Hopefully nothing else is required.

The sad fact is, contact importing is a dumpster fire everywhere, thanks to varying levels of support for custom fields and numbers of fields of certain types. But I grit my teeth and persisted, fixing or re-doing the messed up contacts.

As for Fastmail: great web-UI (I live in that on the desktop), really only missing Google's Javascript contextual menus. And now Fastmail have added scheduled send, the only missing element for me is tasks in their calendar. Having to use repeating events instead, super clutters my calendar :-\

But I'm still happier with Fastmail. Plus do note that Fastmail has cheaper multi-year pricing they weirdly don't advertise. Paying three years in advance brings my monthly cost for Fastmail Standard plan down to only USD 3.89. So much cheaper than paid Workspace.

"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

- Calvin and Hobbes (Bill Watterson)

KiwiSurfer

1451 posts

Uber Geek

ID Verified

Lifetime subscriber

#2916032 19-May-2022 17:47

Another vote for Fastmail. They offer the best Webmail I've used so far. Excellent integration with iOS so everything just works fine with native apps. On Android their own app is great for Email/Calendar while a paid app is needed to get Contacts Sync to work.

Anyway, back on topic, I easily switched to the personal use edition by logging into the admin console.

TinyTim

1042 posts

Uber Geek

Trusted

#2916035 19-May-2022 18:02

gzt: Btw if you already switched to paid - a support request can move you back to free.

So it looks like Google has really botched this.

It seems that they don't have a downgrade path to go back to G Suite Legacy so if you go through this 🔼 it looks like you get Workspace Business Starter for free. I'm not sure what the difference is but at the least it's 30GB instead of 15GB.

Google Support:

You are receiving this email because you have used the Support Assistant to opt-in to an alternative Workspace experience at no cost. This option is only available to customers who were previously on G Suite legacy free edition and are using Workspace for personal use.

This email serves as confirmation that you have opted-in and there is no further action needed at this time.

For next steps:

You can continue to enjoy your Google Workspace edition for no cost. You will not be billed for your Google Workspace account for the foreseeable future

Thank you!
Google Workspace Support

gajan

287 posts

Ultimate Geek

Trusted

Spark NZ

Lifetime subscriber

#2916038 19-May-2022 18:27

Yeah agree - it’s a bit confusing though - it still shows billable months later in the year (after the ‘free’ period - under billing).

My comments and remarks are not necessarily of my employer.

TinyTim

1042 posts

Uber Geek

Trusted

#2916040 19-May-2022 18:37

Others seem to think they don't update the billing page in real time -- a few days delay -- but time will tell.

kiltannen

13 posts

Geek

ID Verified

#2917419 22-May-2022 21:42

Just worked out a few days back I would be able to keep my service after all. I did already transition my primary domain to Workspace, but I had held off with 3 others

The relief is palpable!

I have about 9 accounts using this Gsuite service across 4 domains who are ALL personal use. I just wish they would allow secondary domains on this service, that would simplify admin SO MUCH...

I do believe they gave in to global pressure, there will have been tens if not hundreds of thousands trying to ask for some way to keep it. Some of those asking would have been doing so through their lawyers, I seem to recall they actually made the commitment when stopping new people from registering that this would be free forever, and maybe somebody kept that info? It is quite likely my memory on this is faulty, as I haven't had any luck chasing down announcements about the changes in 2012...

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Baboon

386 posts

Ultimate Geek

#2917420 22-May-2022 22:05

kiltannen:
I seem to recall they actually made the commitment when stopping new people from registering that this would be free forever, and maybe somebody kept that info? It is quite likely my memory on this is faulty, as I haven't had any luck chasing down announcements about the changes in 2012...

I also thought I recalled such a statement. But I expect even if they did suggest this, I'm sure there would've been fine print to the contrary, somewhere.

"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

- Calvin and Hobbes (Bill Watterson)

TinyTim

1042 posts

Uber Geek

Trusted

#2918186 24-May-2022 22:03

Now that they have acknowledged that families use G Suite, will they allow us to use family services like YouTube Family? (I think I know what the answer is...)

ANglEAUT

2322 posts

Uber Geek

Trusted

Lifetime subscriber

#2922791 4-Jun-2022 19:43

Received this a few days ago

=====

Please take action before June 27, 2022, to avoid service disruption.

Dear Administrator,

We previously notified you that you’ll need to upgrade from the G Suite legacy free edition to Google Workspace by June 1, 2022, or your account would be automatically upgraded. However, we've recently updated our timeline for the transition and you now have until June 27, 2022 to take action.

Along with this change, we’ve added an offer for those using G Suite legacy free edition for non-commercial use, such as individuals and families, to opt out of the transition.

What do I need to do?

For businesses, the G Suite legacy free edition will no longer be available after June 27, 2022 (updated from June 1, 2022). We recommend you upgrade now to a Google Workspace subscription that meets your needs. Upgrading from your G Suite legacy free edition to Google Workspace will only take you a few short steps and is not disruptive to your end-users.

When you've identified your preferred subscription follow these steps:

Go to your Admin console.
Select your new subscription offering.
Enter your billing information.

If you take no action by June 27, 2022, we’ll start upgrading your organization seamlessly to a new Google Workspace subscription. The new subscription will be based on what you currently use with your G Suite legacy free edition. To complete your upgrade and avoid account suspension, you'll need to set up Google Workspace billing before August 1, 2022.

In addition to recent innovations like smart canvas, meetings in documents, and dedicated Spaces to help organize people, topics and projects, Google Workspace includes more storage, increased security, 24/7 support, and more. To upgrade from G Suite legacy free edition and avoid account suspension, switch now and enter your billing details in your Admin Console before August 1, 2022. You'll have limited time discount options to support you in this transition.

If you’re an individual or family using your account for non-commercial purposes, you can continue using the G Suite legacy free edition and opt out of the transition to Workspace in the Google Admin console before June 27, 2022.

In case that you need to reactivate your account, you’ll need to log into the Admin console and enter a valid form of payment.

Qualifying educational institutions and nonprofits have the option to migrate to Google Workspace for Education Fundamentals or Workspace for Nonprofits without service disruption.

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Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

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