Yep, I'm all good with changing the name, but I would like to get the mic working.

@andrewNZ , I'm not sure but I'll work through that.

Here is what my device manager shows... 

What is that down arrowy symbol all about?

Right-click and see if there's an Enable option.

@freitasm , thank you. 😀

I wonder if that's been the issue.

As per Andrew's link I have uninstalled all instances of "earmuffs" from device manager, and removed them from bluetooth devices as well.

About to reboot and try reinstalling.

Phew, what a palava, finally have the mic working now, thanks @andrewnz

Might try renaming, or just quit while I'm ahead?

well, i did try googling too but all i got was how to reorder replacement earmuffs. 

your google-fu is far superior to mine!

Thank you to everyone else who offered help today too...

@wakrak

@freitasm

@trig42

@dynamic

@fearandloathing

Geekzone is the best!