Computer Virus Scam. Friends of mine fell for it, what to do to ensure their computer is clean.

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Forums › Desktop computing › Computer Virus Scam. Friends of mine fell for it, what to do to ensure their computer is clean.

PaulZA

314 posts

Ultimate Geek

#105943 14-Jul-2012 16:25

Hi guys friends of ours fell for the scam, what are the steps to take to ensure that their computer is clean, I'm running virus scans and that but are their any additional skills required other then common sense, to ensure that their computer hasn't been infected by any of their crap.

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#655595 14-Jul-2012 16:32

The safest bet if they let them remote into their PC is a complete format and re-install of the operating system.

No one can be sure what exactly they do when remoted in.

Change all passwords as soon as possible via another computer that hasn't been compromised.

If they gave their credit card details in any form, request a new card from their credit card company.

Cheers
Grant

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

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