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10 posts

Wannabe Geek

Topic # 108764 5-Sep-2012 11:38
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We have exchange 2003 on win 2003 SP2 server. my outlook has slow response when I am opening emails and clicking "Reply" & "Forward" button. My PC is HP DV7 64bits i7 with 8G RAM

What I have done:

1. ran Windows/office updates
2. archived emails
3. recreated outlook profile
4. compacted outlook0.ost file
5. disabled addins except indexer

But it still slow. I have run outlook safe mode, it was very fast when I opened emails and clicked "Reply" & "Forward" button.

Anything I can try to fix this?


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  Reply # 681795 5-Sep-2012 13:50
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Is everyone on that exchange server having the same problem or just you?

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Wannabe Geek

Reply # 681826 5-Sep-2012 14:32
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Thanks for your reply. it's just me



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  Reply # 682236 6-Sep-2012 12:16
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Suggest confirm you can use the /safe switch and narrow it down further with the other safe mode switches:

/safe:1 Starts Outlook with the Reading Pane off.
/safe:2 Starts Outlook without checking mail at startup.
/safe:3 Starts Outlook with extensions turned off, but listed in the Add-In Manager.
/safe:4 Starts Outlook without loading Outcmd.dat (customized toolbars) and *.fav file.

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Wannabe Geek

  Reply # 682438 6-Sep-2012 16:35
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thanks for your reply. I will try this tomorrow and let you know the result.Laughing

BDFL - Memuneh
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  Reply # 682442 6-Sep-2012 16:40
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Do you know if there's an active antivirus software on the server? Perhaps some item in your mailbox is causing problems during scan? The admin will have to look at logs for that.

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