Crash Plan & Carbonite

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bigal_nz

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#115915 11-Apr-2013 17:20

Do either of these allow you to backup a network drive?

I could not see it in the specs - they did talk about external, but not network drives?

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#798037 11-Apr-2013 20:27

No, not to a network drive. To enternal harddrive yes (for crashplan). Not sure carbonite.

But, you can install crashplan on both computers (or computer and/or nas depending what your network drive is) and do a machine to machine backup.

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#798067 11-Apr-2013 20:56

Parents-in-law have Carbonite. They have been uploading 2GB a day. It happens that Carbonite uploads the entire .PST file even if only one email is changed.

Get Crashplan and you will be better off. Also it uses the Australian DC, a lot faster. And you can have free local backup or free backup to another machine/friend's machine.

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rp1790

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#798069 11-Apr-2013 20:57

Crashplan does allow you to backup to a network drive and yes, it does allow you to select any volumes you have attached to be backed up. This on a MAC, I'd assume the same on a Windows machine.

davidcole

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#798079 11-Apr-2013 21:08

rp1790: Crashplan does allow you to backup to a network drive and yes, it does allow you to select any volumes you have attached to be backed up. This on a MAC, I'd assume the same on a Windows machine.

I've got crashplan free on this (windows) machine (crashplan+ on another). Mapped a drive and then tried adding a folder destination - the mapped drive doesn't show up.

bigal_nz

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#799960 16-Apr-2013 06:02

freitasm: Parents-in-law have Carbonite. They have been uploading 2GB a day. It happens that Carbonite uploads the entire .PST file even if only one email is changed.

Get Crashplan and you will be better off. Also it uses the Australian DC, a lot faster. And you can have free local backup or free backup to another machine/friend's machine.

Crashplan doesnt do network drives whcih is a requirement here.

Carbonite business does, but as you saying backing up the whole pst is just dumb, although this customer is O365 so I could exclude the ost.

-Al

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#799962 16-Apr-2013 06:19

Crashplan can do network drives if you map it with the system account.

Opinions are my own and not the views of my employer.

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#799967 16-Apr-2013 07:29

bigal_nz:
freitasm: Parents-in-law have Carbonite. They have been uploading 2GB a day. It happens that Carbonite uploads the entire .PST file even if only one email is changed.

Get Crashplan and you will be better off. Also it uses the Australian DC, a lot faster. And you can have free local backup or free backup to another machine/friend's machine.

Crashplan doesnt do network drives whcih is a requirement here.

Carbonite business does, but as you saying backing up the whole pst is just dumb, although this customer is O365 so I could exclude the ost.

-Al

They use a OST, but also have PST files with archived items per year - so that needs backup. The fact Carbonite seems to be backup the entire file every time is not good. Crashplan at least does the backup of changes only.

And how do you exclude files in Carbonite? I looked around and couldn't find how to exclude files from automatic sets, only include more files.

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davidcole

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#799969 16-Apr-2013 07:32

freitasm:
bigal_nz:
freitasm: Parents-in-law have Carbonite. They have been uploading 2GB a day. It happens that Carbonite uploads the entire .PST file even if only one email is changed.

Get Crashplan and you will be better off. Also it uses the Australian DC, a lot faster. And you can have free local backup or free backup to another machine/friend's machine.

Crashplan doesnt do network drives whcih is a requirement here.

Carbonite business does, but as you saying backing up the whole pst is just dumb, although this customer is O365 so I could exclude the ost.

-Al

They use a OST, but also have PST files with archived items per year - so that needs backup. The fact Carbonite seems to be backup the entire file every time is not good. Crashplan at least does the backup of changes only.

And how do you exclude files in Carbonite? I looked around and couldn't find how to exclude files from automatic sets, only include more files.

There was a method for adding non standard files in carbonite, like video files which is doesn't backup by default - create a .m4v file in a directory and right click and "include in backup"

I think you can do the reverse. create a .pst and exclude from backup. Not as simple as creashplan.

mattwnz

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#801781 18-Apr-2013 17:15

freitasm:
They use a OST, but also have PST files with archived items per year - so that needs backup. The fact Carbonite seems to be backup the entire file every time is not good. Crashplan at least does the backup of changes only.

But a PST is one large file on a computer, so each time outlook it used, it changes, so the whole thing must be backed up. So crash plan must be opening that file to only see those changes, and then only uploads the changes.

Personally I have tried crashplan as I got a free account with a promotion, and found it far too slow. In a month, I only uploaded about 4GB of data. God know how long it would take, if you needed to download it. Apparently they can send you a drive, or you can send a drive to them for a fee to do the initial upload. But when I looked on their website a while back, this service didn't apply to NZ.

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#801827 18-Apr-2013 19:00

mattwnz:
freitasm:
They use a OST, but also have PST files with archived items per year - so that needs backup. The fact Carbonite seems to be backup the entire file every time is not good. Crashplan at least does the backup of changes only.

But a PST is one large file on a computer, so each time outlook it used, it changes, so the whole thing must be backed up. So crash plan must be opening that file to only see those changes, and then only uploads the changes.

Yes, and it works like a charm. It actually does delta backups.

mattwnz: Personally I have tried crashplan as I got a free account with a promotion, and found it far too slow. In a month, I only uploaded about 4GB of data. God know how long it would take, if you needed to download it. Apparently they can send you a drive, or you can send a drive to them for a fee to do the initial upload. But when I looked on their website a while back, this service didn't apply to NZ.

They are hosting A/NZ backups in Australia now. Upload speeds will of course depend on your ISP, but I can get at least 10GB a day - uploaded 6.75 GB last month from a folder that I added to the backup and it took a couple of days because my laptop was off at night.

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Elpie

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#802172 19-Apr-2013 11:31

mattwnz:
Personally I have tried crashplan as I got a free account with a promotion, and found it far too slow. In a month, I only uploaded about 4GB of data. God know how long it would take, if you needed to download it. Apparently they can send you a drive, or you can send a drive to them for a fee to do the initial upload. But when I looked on their website a while back, this service didn't apply to NZ.

FWIW, I used Carbonite for several years. I had several regularly-changing files I excluded from backup by the last year, simply because Carbonite was eating far too much of my data plan. Then, the inevitable happened - a burn-out of my PC and both drives trashed.

I only had 15Gb of backup on Carbonite. My sub was coming up for renewal a month after the tragedy and I didn't want to have to pay for another year just so I could get files back. 40 days after I initiated download I had managed to get only 10Gb back. Carbonite support were not prepared to do anything to speed it up. I offered to send a drive and they weren't interested.

It's easy to think insurance is covering you in the event of a disaster. Until you have to claim. I'd never touch Carbonite again and won't recommend it to anyone. It's a false security when you see your files being backed up. Getting them all back is what counts.

Talkiet

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#802177 19-Apr-2013 11:43

Elpie: [snip]

I only had 15Gb of backup on Carbonite. My sub was coming up for renewal a month after the tragedy and I didn't want to have to pay for another year just so I could get files back. 40 days after I initiated download I had managed to get only 10Gb back. Carbonite support were not prepared to do anything to speed it up. I offered to send a drive and they weren't interested.
[snip]

Wow... You did everything right up until you let the plan go... you had a backup plan before you lost your PC, the data was there, and you quibble about a relatively cheap yearly sub FOR A SERVICE THAT JUST SAVED ALL YOUR DATA!?

I have over 1.5TB backed up with Backblaze and while the do offer a service to have a HDD (Or USB stick) sent to you with your backup on it - I'd happily keep paying them if I had to in order to get my restore done.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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#802198 19-Apr-2013 11:54

Talkiet:
Elpie: [snip]

I only had 15Gb of backup on Carbonite. My sub was coming up for renewal a month after the tragedy and I didn't want to have to pay for another year just so I could get files back. 40 days after I initiated download I had managed to get only 10Gb back. Carbonite support were not prepared to do anything to speed it up. I offered to send a drive and they weren't interested.
[snip]

Wow... You did everything right up until you let the plan go... you had a backup plan before you lost your PC, the data was there, and you quibble about a relatively cheap yearly sub FOR A SERVICE THAT JUST SAVED ALL YOUR DATA!?

I have over 1.5TB backed up with Backblaze and while the do offer a service to have a HDD (Or USB stick) sent to you with your backup on it - I'd happily keep paying them if I had to in order to get my restore done.

Cheers - N

Ok so here's a question for anyone really, If you pay for a year subscription and then backup data setting the retention to 7 years, does that not mean your backups should be held for the full retention, even if you cannot perform a restore after your 1 year subscription expires without paying for the subscription again.

Or would you expect to loose all your data as soon as your subscription / contract expires?

Talkiet

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#802201 19-Apr-2013 11:56

insane:
Ok so here's a question for anyone really, If you pay for a year subscription and then backup data setting the retention to 7 years, does that not mean your backups should be held for the full retention, even if you cannot perform a restore after your 1 year subscription expires without paying for the subscription again.

Or would you expect to loose all your data as soon as your subscription / contract expires?

I would absolutely expect to lose access to all my data as soon as the subscription expires.

I would _HOPE_ that the company sent out numerous reminders before and had a grace period where you lost access but they retained the data - before actually deleting it.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

freitasm

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#802205 19-Apr-2013 11:58

I will give an example about Crashplan vs Carbonite: my parents-in-law have Carbonite and each laptop is uploading up to 2GB a day because Carbonite does full file backups.

If I move their laptops to Crashplan it will be a 15GB upload in total, which is a quarter of what Carbonite uses in a month. After that only delta backups.

Seriously, from the second month they're saving money just by not using all that bandwidth, even if they just abandon their existing Carbonite subscription and buy Crashplan.

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