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3 posts

Wannabe Geek


Topic # 14618 12-Jul-2007 11:31
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hey all,

first i am almost computer retarded...not completely, but almost...so bear with my stupidity.

my windows live messenger has recently begun freezing during video calls.  it happens when i change the video size from large to full screen.  if i hit ctrl+alt+delete twice it will go back to large and unfreeze.  i have uninstalled and re-installed to no success. i have the latest version and am running xp with services pack 2, all updated.

any ideas would be appreciated, thanks

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BDFL - Memuneh
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Reply # 77835 12-Jul-2007 11:34
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I would first make sure your video drivers are all up-to-date. Also check that your camera has the latest drivers.







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Wannabe Geek


  Reply # 77837 12-Jul-2007 12:14
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yup, did both...even took the drastic step of reformatting the hard drive....still no luck

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  Reply # 77839 12-Jul-2007 12:56
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Are you using a beta, or a full release?









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Wannabe Geek


  Reply # 77847 12-Jul-2007 13:39
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ahh not sure the difference....when i go to the helo window on messenger it says version 8.1????

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Geek


  Reply # 77864 12-Jul-2007 16:28

are you running any plug ins like Messenger Plus or the likes? might be something to look into. Also do make sure you have the latest driver updates not just from Windows Update but also from the vendors website. It does sound like a driver problem more than anything.

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  Reply # 78106 14-Jul-2007 19:03
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Have you tried a different usb port? latest video card and webcam drivers? Is it with all contacts? Do you have any other video or sound devices?

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