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PSLog

291 posts

Ultimate Geek
+1 received by user: 13


#148926 5-Jul-2014 16:41
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Sorry for posting a question about access to another forum.

I need help with a Thunderbird set-up but am unable to log in to the Mozilla Thunderbird support forum. I must have used the forum years ago because my email address is already registered with them but I can't remember my username. It seems that there is no way to retrieve this situation because to get the activation email resent, you have to know the username.
To get a password resent, you must know your username
You can't re-register because the email address is already used.

Anybody have any ideas?


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nickt
92 posts

Master Geek
+1 received by user: 10


  #1081560 5-Jul-2014 18:23
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Use https://support.mozilla.org/en-US/users/forgot-username to get your username.



PSLog

291 posts

Ultimate Geek
+1 received by user: 13


#1081571 5-Jul-2014 19:09
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Thanks very much, nickt.
I didn't see any link on their site to such a useful (essential) function.

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