Ethernet disconnects when monitor unplugged

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aussiejosh

22 posts

Geek

#173405 21-May-2015 20:55

Hi guys,

I have recently purchased one of those Pipo X7 mini PCs for my small office at home. For NZ$100 including shipping I got a fully-fledged and licensed Windows 8.1 PC that far exceeds my expectations for the cash I had to hand over.

I have another HDMI device that I use a Belkin HDMI switcher to control, as my monitor only has one HDMI in. Problem is that when the input get switched, the PC detects that the monitor has been unplugged and for some reason disconnects the network port. As soon as I switch back, the port instantly becomes live and I'm good to go after a few seconds. Is there any way of correcting this so this doesn't happen as I sometimes need to transfer files/download? The ethernet device is a "DM9621A USB To Fast Ethernet Adapter" manufactured by DAVICOM Semiconductor and it has the latest drivers installed. Any light on this subject appreciated.

Josh

breakaway

112 posts

Master Geek

#1309558 21-May-2015 21:17

Kind of OT but where did you source a Pipo X7 for under 100NZD incl shipping? Alibaba?

gzt

17105 posts

Uber Geek

Lifetime subscriber

#1309560 21-May-2015 21:21

Possibly related to power save features of the NIC? Can usually disable in device manager.

Other than that maybe a weird port side effect. Maybe putting the nic on a different port or examining the HDMI port features might shed some light.

/best shot.hope it helps : )

aussiejosh

22 posts

Geek

#1309561 21-May-2015 21:21

breakaway: Kind of OT but where did you source a Pipo X7 for under 100NZD incl shipping? Alibaba?

I purchased it when it first went on presale. I had to wait over a month before it was even shipped so all up I received it almost two months later but I was in no rush for it. I believe they are around US$120 now?

aussiejosh

22 posts

Geek

#1309568 21-May-2015 21:28

gzt: Possibly related to power save features of the NIC? Can usually disable in device manager.

Other than that maybe a weird port side effect. Maybe putting the nic on a different port or examining the HDMI port features might shed some light.

/best shot.hope it helps : )

I selected the device in device manager > properties > advanced > energy efficient ethernet. It was enabled so I disabled and tested to no avail. Thats about my knowledge of Windows (OSX has been my daily driver for years) so I'm not sure if that's what you meant. Thanks for the reply mate.

breakaway

112 posts

Master Geek

#1309570 21-May-2015 21:35

Plug it straight into your monitor and see if you can reproduce the issue without the switcher in place.

gzt

17105 posts

Uber Geek

Lifetime subscriber

#1309585 21-May-2015 22:03

aussiejosh:
gzt: Possibly related to power save features of the NIC? Can usually disable in device manager.

Other than that maybe a weird port side effect. Maybe putting the nic on a different port or examining the HDMI port features might shed some light.

/best shot.hope it helps : )

I selected the device in device manager > properties > advanced > energy efficient ethernet. It was enabled so I disabled and tested to no avail. Thats about my knowledge of Windows (OSX has been my daily driver for years) so I'm not sure if that's what you meant. Thanks for the reply mate.

That's the one.

sahilchraya

19 posts

Geek
Inactive user

#1353707 28-Jul-2015 19:29

Need to check with the power options or energy saving options.