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843 posts

Ultimate Geek
+1 received by user: 72


# 173678 1-Jun-2015 19:20
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Does anyone have an HP OfficeJet Pro 8500A Plus ?
Mine has trouble picking up paper from the tray and only works with a big of manual intervention frown

I've cleaned the picked up rollers, even lightly sanded them but it still has issues ?

Has anyone else got a fix ?


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Uber Geek
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  # 1315703 1-Jun-2015 19:27
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rollers often need to be replaced as the rubber loses its grip

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Uber Geek
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  # 1315740 1-Jun-2015 20:44
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I had an HP OfficeJet years ago with similar issues.  Ditched it for an Epson Stylus and never had a problem in the 7+ years we've owned it.


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Uber Geek
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  # 1315967 2-Jun-2015 10:17
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RunningMan: rollers often need to be replaced as the rubber loses its grip

damp paper also causes issues.
Try a brand new(unopened) ream of paper .

More likely the pickup roller . Its an easy replacement on better printers (ie lasers) . Pickup rollers do wear out .

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Inactive user

  # 1353706 28-Jul-2015 19:25
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Try replacing paper rollers.

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