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Dynamic

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#196383 29-May-2016 14:30
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Just had a cheapie UPS die during a bit of a storm in west Auckland where the lightning was pretty impressive for a few minutes and I thought the thunder might just shake the roof tiles loose (not seriously).  The $2000 worth of equipment connected to the UPS powered up fine when the UPS was removed (after the lightning had subsided).

 

Other equipment in the building was fine, including stuff connected to a more expensive UPS and other electronic equipment not connected to a UPS.

 

The UPS is a Belkin F6S600AUUSB and it was 14 months into its 3 year warranty.  The datasheet indicates I should have a valid warranty claim.  I'm going to take a 'glass half full' approach and be happy that the UPS sacrificed itself to protect my gear.  Other gear not connected to a UPS may have been weakened by the surge.

 

How does the Belkin Product Warranty work?
Belkin will replace, free of charge, any Belkin Surge Protector with Battery Backup that is defective or expires after protecting your electronic devices. There is no limit to the number of times Belkin will replace the expired Battery Backup during the warranty period.

 

Any thoughts?





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Linuxluver
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  #1561677 29-May-2016 14:32
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Looks like an open and shut case. Now your mission is to see how many hours and cash you have spend to have it replaced. 





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Athlonite
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  #1561714 29-May-2016 15:06
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Looks like you're good to go on a warranty claim 


Dynamic

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  #1561718 29-May-2016 15:08
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Linuxluver:

 

Looks like an open and shut case. Now your mission is to see how many hours and cash you have spend to have it replaced. 

 

 

Oh ye of little faith..... and much experience!

 

Fortunately for me I'm dealing directly with a very reputable distributor with excellent procedures so the return should not be a problem.





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LostBoy
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  #1561722 29-May-2016 15:24
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Belkin were really good with returns in my past experiences

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gzt
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  #1562645 30-May-2016 20:38
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Valid claim. Belkin has an NZ 0800.

hyperman
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  #1562653 30-May-2016 21:00
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0800 bel kin

 

0800 235 546

 

 

 

 





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Dynamic

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  #1562778 31-May-2016 09:08
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Thank you for the extra tips.  Claim already accepted.  Will package it up and send off this week.





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