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Topic # 198318 4-Jul-2016 16:34
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I have an old HP Touchsmart desktop (looks like this) that originally had Windows 7 on it, but was upgraded to Windows 10. I can't remember exactly when I bought it but it's got to be six years old, give or take a couple of months. It's certainly not under warranty.


Last week it stopped working. When I turn the power on I get a couple of LEDs blink on the side, I hear the fan start spinning, but much faster than it ever used to, and...  that's it. No matter what I do from this point on, it just sits there with a black screen and racing fan noise.


Initially I wasn't too worried about it as I recently bought a new notebook and have been using that since before the Touchsmart died anyway, but the desktop has quite a bit of personal and business data on it that I want to get my hands on. Ideally I would get the whole thing repaired, but if it's not fixable I'd at least like to recover the data from the hard drive, preferably onto an external hard drive or USB thumb drive so it's accessible to the notebook. So I figure it's time for professional help.


Can anyone recommend someone/somewhere in Wellington who does this kind of work? Alternatively, if anyone has any knowledge or experiences of people/places I should definately not go to, I'm interested to hear that as well.



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Uber Geek
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Lifetime subscriber

  Reply # 1585835 4-Jul-2016 19:53
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M & T Technical Services


The Laptop Company


Service Plus







Information wants to be free. The Net interprets censorship as damage and routes around it.

1001 posts

Uber Geek
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  Reply # 1585861 4-Jul-2016 20:17
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 You could try PB Technologies on Vivian St or give Geeks on Wheels a call.


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Ultimate Geek
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  Reply # 1586144 5-Jul-2016 09:22
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Feel free to PM me and we can sort this out for you at a good rate for a Geekzone member.







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