I am trying to import my  work Exchange server outlook contacts to my home Outlook 2016 (Office 365) on Outlook.com.  

I have exported as a .csv file from  my Office 2016 and imported this into my cloud based  outlook.com > People (contacts) and I can see them all there   but they don't appear in my contacts on Outlook 2016 at home. 

I have exported  as a .csv file from Outlook.com  but still can't import these to  my home contacts.  I get an error message about non compatibility of services.

As my Outlook.com account is still active-sync  I suspect that this is the problem.  I notice about 2 months ago my wife's  Outlook.com account upgraded to and Exchanger server account after it was deleted and rebuilt on her PC.  same with  her work account. 

I have tried deleting my account at home on Outlook.2016  but it always come back as Active-sync. 

Any suggestions??  

Thanx in advance.