Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Hatch

797 posts

Ultimate Geek


#208640 21-Feb-2017 04:57
Send private message

I've completed an online RMA request for a WD drive that has died within warranty period.

 

The RMA instructions are for me to send it to Vietnam.

 

I've read that in some countries you can call your local WD office to arrange courier pickup - at no cost.

 

Does anyone know how to contact WD locally to do this?


Create new topic
richms
28191 posts

Uber Geek

Trusted
Lifetime subscriber

  #1723439 21-Feb-2017 08:16
Send private message

Doesn't happen here.

 

If its within warranty then the retailer that sold it should be the one sorting it out for you. If they have disappeared then yeah, you have to send it overseas and since you get a "reconditioned" drive back which I have found twice fail pretty quickly I dont bother now.





Richard rich.ms



Linux
11432 posts

Uber Geek

Trusted
Lifetime subscriber

  #1723442 21-Feb-2017 08:21
Send private message

Where did you purchase the drive from?

Linux

dolsen
1476 posts

Uber Geek

Trusted
Lifetime subscriber

  #1723482 21-Feb-2017 09:14
Send private message

richms:

 

Doesn't happen here.

 

If its within warranty then the retailer that sold it should be the one sorting it out for you. If they have disappeared then yeah, you have to send it overseas and since you get a "reconditioned" drive back which I have found twice fail pretty quickly I dont bother now.

 

 

Same experience here. A long time ago, had a 120GB drive die. Paid about 1/2 of the cost of a new drive sending it overseas. Received a "reconditioned" drive back, that died within a month. Wouldn't bother again unless it's just to Auckland.  

 

On another note, sent a Seagate one back to Auckland in the Seagate shell (very useful for posting drives). Received a replacement back in packaging they specifically say is not appropriate on their warranty page (just wrapped in bubble wrap). I was more upset about the loss of the Seagate shell.

 

 

 

 

 

 


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.