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Phil Gale
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Red Jungle
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Topic # 23394 27-Jun-2008 14:24
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Any LCD monitor gurus about?

I've got a Benq FP71E, 17" LCD monitor which has been running well since I bought it new in 2005. Recently however it died.. the screen comes on for about a second then goes completely black.

I'm assuming it's either the backlight or some kind of power problem. Does anyone have any advice on whether it's likely to be worthwhile having it repaired? would be a shame ot just bin it.




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453 posts

Ultimate Geek
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  Reply # 140904 27-Jun-2008 14:57
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From what I remember BenQ monitors have a warranty period of 3 years so depending on which half of the year you purchased it in, it may still be under warranty.

Try calling them on 09 984 6904.



Phil Gale
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Reply # 140905 27-Jun-2008 14:58
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Just outside warranty :( the kicker is that if I had done something about it when it first happened it would have been covered!




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  Reply # 141263 29-Jun-2008 16:53
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It may just be an inverter/backlight issue or something more major.  Easy test is get a big nasty light of some desctription and shine it through the back of the monitor. (If your monitor doesnt have alot of vents etc in the rear it might need dissasembling to test) if the screen is still black it could be a fault with the power/screen electronics. if you can see colors etc then the inverter/backlight is most likley the culprit. S 

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  Reply # 141351 29-Jun-2008 23:50
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we had one with the same problem, although we were within the warranty period. Never did find out what the problem was.

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