No printer

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ADKM

862 posts

Ultimate Geek
+1 received by user: 37

#236231 24-May-2018 16:36

I seem to have lost my printers somehow. Running XP sP3. There was a crash a few days ago but a reboot appeared to fix
everything - until I tried to print. The printer is missing in control panel and attempts to run the Add printer wizard show no port to select.
A quick look in device manager shows LPT1 is working ok and from Command prompt I can print a directory.

I have tried sfc /scannow (got that from Google) but Windows seems to think my setup disk is wrong or bad (although it shouldn't be).

Anyone have any idea what I can try to get things working ? Thanks.

wellygary

8810 posts

Uber Geek
+1 received by user: 5287

#2021945 24-May-2018 16:51

Remove the windows device driver for the serial port and reinstall it...

If that fails you might need to do a system restore to a previous restore point, or failing that a fresh OS install

ADKM

862 posts

Ultimate Geek
+1 received by user: 37

#2021959 24-May-2018 17:19

Thanks very much for that advice. A system restore has done the trick, printer now working plus an error message regarding the scanner has bit the dust too. Cheers :)