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Behodar

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#237919 24-Jun-2018 17:41
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Hi,

 

I've had a headless server running for a year or so with no issues, but four times this weekend I've tried to connect only to get no response. Pressing the Power button immediately turns it off, then after turning it back on it works for a while and then dies again.

 

The third time this happened, I connected a screen. At first nothing was shown at all, so I powered off and on again. It booted up normally and all was well. Then it died again and the screen showed an attempted PXE boot, as if there was no boot device.

 

Could this maybe be a failing SSD? It seems like it might work for a while and then die until power cycled. If you yank the boot drive would Windows (10) reboot the system?

 

Unfortunately I don't have a replacement drive handy so I can't do a quick swap to test my theory. Does it sound like it could be a failing drive or am I barking up the wrong tree?

 

I have a full backup so no issues there.


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richms
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  #2043227 24-Jun-2018 17:51
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I had a SSD frequetly not show on boot, the suggested solution was to boot into setup and leave it there for hours for it to do its housekeeping. I dont think it achieved anything.

 

Ends up that it was the sata controller on the mobo dieing. It was an old board with slow chipset sata and they added a faster PCIe device onboard. Shifted back to the onboard and it was fine after that.





Richard rich.ms

Behodar

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  #2043228 24-Jun-2018 17:53
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richms: Ends up that it was the sata controller on the mobo dieing.

 

I didn't even think of that! Next time it happens I'll boot into the BIOS and see whether any of the non-boot drives are visible.

 

Although I've been using the system in its current configuration for a year or so, the system itself is about seven years old (the SSD's not that old) so it wouldn't be unheard of for something to spontaneously fail...


 
 
 
 


hio77
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  #2043234 24-Jun-2018 18:21
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i recall an intel chipset getting this issue recently..

 

 

 

issue itself tracked back to being bios firmware, with the opcode updates via windows update getting out of balance.

 

Have you tried an update?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


Behodar

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  #2043236 24-Jun-2018 18:25
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Hmm. My last Windows update was on the 13th, so given the frequency of the issue this weekend I suspect that I'd have seen it multiple times since the 13th if it was due to an update.

 

In any case, I'm running the latest BIOS.


Behodar

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  #2043886 26-Jun-2018 08:02
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It happened again, so I looked in the BIOS as promised. The SSD still showed up but was reported as a "SandForce [Numbers]" rather than its usual "Intel SSD [Model]". Other drives were correct. After powering off and on, it returned to "Intel SSD" and booted correctly.

 

I'm now fairly confident that it's the SSD itself dying, so I'm going to say "problem solved" (hopefully not counting chickens too soon!). Thanks for the help :)


jamesrt
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  #2043981 26-Jun-2018 10:36
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Behodar: I'm now fairly confident that it's the SSD itself dying, so I'm going to say "problem solved"

 

 

It would pay to check for firmware updates for the SSD; my work laptop had similar symptoms with the hard drive "disappearing" and then coming back after a power cycle; this was resolved through drive firmware.   Note it was a spinning rust/ssd hybrid rather than a pure SSD, but it would still pay to check the SSD manufacturer's website for drive firmware.


Behodar

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  #2043992 26-Jun-2018 11:07
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Of course you say that 15 minutes after I buy a new drive tongue-out

 

I'll give it a go anyway; no harm in having a spare if it works. Plus it'll be easier than restoring everything onto the new one. Thanks for the tip.


 
 
 
 


Behodar

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  #2044895 27-Jun-2018 17:29
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Well, it's been 25 hours since I updated the firmware and the problem hasn't occurred again yet. Fingers crossed!


hio77
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  #2044898 27-Jun-2018 17:33
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Behodar:

 

Well, it's been 25 hours since I updated the firmware and the problem hasn't occurred again yet. Fingers crossed!

 

 

oh. i totally forgot to link you to the relevant video!

 

 

 

https://www.youtube.com/watch?v=0YM3WfHk5To





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


Behodar

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  #2044924 27-Jun-2018 18:31
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I've certainly had "fun" in the past with issues that ended up being something unrelated. The most staggering was probably when I had a system hard freezing (mouse pointer stopped moving and everything) which ended up being due to filesystem corruption/incompatibility. I would never have figured that one out if someone on a forum hadn't suggested running CheckMap (this was on a non-Windows system).


Behodar

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  #2046836 1-Jul-2018 15:17
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Right, still no problems so I'm going to call this "fixed". Thanks again to everyone for the advice :)


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