Shops still sell software?  

Aquire lists it.

Or any PC repair shop will happily download & install it for you.
:-)

Honestly, just buy it online . Theres even a basic free version (for home use)
If you want NZ based support , then buy something like Nod32

The days of getting an install disk are almost gone . If you buy it from a store , you'll only be buying the licence & will need to download it .

Calling @MrAlex are you going to return?

I might look at asking acquire, I hav another question, is BitDefender much better than Norton?

They all have their +/- points.  BD might pickup something Norton dosent and vice versa. Personally I found Norton products quite a resource hog, that may have changed now though.

I just use Windows Defender on my PC at home, and anything I feel does need more, I throw Avast Free on.