Does my UPS need a new battery or is something else wrong with it?

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kiwifidget

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#250987 4-Jun-2019 10:42

Hello.

I have an Eaton 3S 550 UPS/powerboard.

3 sockets have battery backup and 3 do not.

It supplies power to my router and switch and Suresignal.

Over the long weekend I was unable to "phone home" and when I got home, discovered that the 3 UPS sockets were dead, and the 3 non-UPS sockets were OK.

Should a replacement battery fix this, or maybe there might be some other cause??

Thank you.

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Jase2985

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#2251357 4-Jun-2019 17:27

Here is what the quick user guide says

Battery backup outlets are not powered. - The On/Off button is not illuminated. - Press the On/Off button and verify that it illuminates green.

The outlets are not powered. - The wall outlet is not powered. - Supply power to the wall outlet.

-The circuit breaker has been tripped by an overload on the UPS output. - Reduce the amount of equipment plugged into the UPS and press the circuit breaker in to reset.

its an offline UPS so i don't think changing the battery will help, they should be powered regardless of whether there is a working battery or not.

Jase2985

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#2252289 5-Jun-2019 18:48

@kiwifidget update?

kiwifidget

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#2252301 5-Jun-2019 18:56

Sorry @jase2985 , Himself has been home all day so have been unable to unplug everything to see what is wrong. He gets very tetchy when the interwebs are not available.

The green on/off button doesnt seem to want to illuminate no matter how many time I push it.

I have pushed what I think is the circuit breaker but it makes no difference either.

Hopefully tomorrow I can get a proper crack at it.

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Jase2985

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#2252306 5-Jun-2019 19:03

grab the manual and check the troubleshooting section.

1101

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#2252900 6-Jun-2019 12:04

From PBT website
"Limited Warranty: 3 Year"

If its older than 3 years and flaky, replace it . Or just use the working Power filter /bypass sockets on it .
Do you need UPS on your router etc ?

Ive had UPS's fry replacement batts within a week to 6 months, there's allways some risk installing new batts in old UPS's.

kiwifidget

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#2252912 6-Jun-2019 12:19

It's dead Jim.

Time for a new UPS, it takes up too much space to be any use as a 3 point powerboard.

Thanks for the help and advice.

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Aredwood

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#2253011 6-Jun-2019 13:50

Get a 12V UPS if you still want battery backup for your Internet.

Have a look at the Constant Vigil units if you dont want to DIY a solution.

https://www.geekzone.co.nz/content.asp?contentid=21239

kiwifidget

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#2253149 6-Jun-2019 15:21

@Aredwood aren't those units more suited for the ONT?

My UPS is/was powering the UltraHub router, a 16 port switch, a SureSignal, and an old TrueNet(?) device that is doing my wifi.

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