Remote restart of Windows computer

Forums › Desktop computing › Remote restart of Windows computer - any ideas?

lchiu7

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#269856 11-Apr-2020 17:39

I am helping a friend run his office remotely. One of his machine seems to hanging regularly. The staff member accesses it usually using Chrome Remote Desktop and I logon using Teamviewer to debug. Not sure waht the staff member is doing but the machine occasionally locks up completely so it cannot be accessed. Teamviewer hangs and Chrome wont connect.

I have tried to go to another machine on the network and RDP to it but it times out there also. Since I can get to another machine on the network is there a way I can restart the one that hangs from another on the same network?

I came across this link but would appreciate practical advice rather than just blindly follow some instructions I found

https://www.groovypost.com/howto/remote-shutdown-restart-windows-10/

Thanks

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Jase2985

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#2459475 11-Apr-2020 17:43

wifi connected power point then use the cloud and its app to turn it off and on?

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sidefx

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#2459476 11-Apr-2020 17:44

Here's a few decent ideas, including some windows settings that may help you:

https://superuser.com/questions/319859/remotely-turning-on-or-rebooting-a-frozen-computer

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sparkz25

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#2459510 11-Apr-2020 19:35

Jase2985:

wifi connected power point then use the cloud and its app to turn it off and on?

If you were to go down this route i would also make sure that the bios is setup to auto power on after AC fail.

there will be a reason why its locking up, have you checked the windows logs?

lchiu7

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#2459524 11-Apr-2020 20:22

sidefx:

Here's a few decent ideas, including some windows settings that may help you:

https://superuser.com/questions/319859/remotely-turning-on-or-rebooting-a-frozen-computer

Thanks

I think my try PSTools first. That seems least invasive. I can ask my friend to stop by the office as he lives close to manually restart so buying all the other stuff might not be necessary if PStools works.

From the last time it didn't look like a BSOD as he could seem something on the screen so either Chrome Remote Desktop or Teamviewer had locked up. But RDC not working is also a bit strange. Hopefully PSTools can get through.

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richms

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#2459585 11-Apr-2020 21:15

I have these or the PCIe version on a couple of crash prone old computers here - https://www.aliexpress.com/item/32858301376.html - just check that the USBs on the computer are powered when its off if you plug it in there.

Richard rich.ms

lchiu7

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#2459593 11-Apr-2020 21:34

richms:
I have these or the PCIe version on a couple of crash prone old computers here - https://www.aliexpress.com/item/32858301376.html - just check that the USBs on the computer are powered when its off if you plug it in there.

No these are all Intel NUC i5 so not off brand stuff.

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