I have a WD MyCloud that has stopped working. It won't pick up over the network, and won't even recognise when plugged directly in to the laptop via usb. I've tried suggestions from the website support and forums but to no avail. I was wondering if anyone could suggest somewhere in Wellington/Hutt Valley that might be able to fix it, or at least retrieve the files for me and put on a new drive. It has a lot of video content.