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smac

338 posts

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#285739 14-May-2021 10:59
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I am trying to get support with a Power BI trial account, but can not reach a human. Consumer Support won't talk to me because it's a commercial product, and I can't reach commercial support without a subscription number....but it's a trial account so I don't have one. Been bashing my head against this for 2 days......thanks. 


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xpd

xpd
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  #2707444 14-May-2021 11:25
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Try their sales team.....

 

0508-526-917
Working hours: M-F 9:00AM to 6:00PM

 

 





XPD / Gavin

 

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smac

338 posts

Ultimate Geek
+1 received by user: 40


  #2707457 14-May-2021 11:45
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Ha! Hadn't thought of that, I'll keep that as a backup plan, thanks. However after 2 hours trying it seems I have managed to open a support ticket, even though the chat bot told me no, go away. We'll see how it goes....


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