SOLVED: my home internet has gone crazy. help!

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Batman

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#285985 29-May-2021 08:21

yesterday i found that my home internet with SPARK went mad

- in gmail in chrome (latest) - i am unable to click on the letter icon on the right where you can logout, switch accounts

- also gmail won't fully load, cannot search email - it just refreshes

- i am unable to login to many websites (login button greyed out)

- tried on opera, IE, Edge, Firefox, all same result

- sometimes when i type in a web address it says connection interrupted

then GZ told me "Your IP address is rate limited due to too many connections. It will automatically unlock soon."

Am I being hacked in some way?

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#2714942 29-May-2021 08:25

( the only way i can use GZ is on the computer that is automatically logged in )

freitasm

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#2714947 29-May-2021 09:09

Have you tried turning everything off and on again, including the router?

Batman

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#2714952 29-May-2021 09:24

ok will try that

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#2714954 29-May-2021 09:28

while everything is rebooting i'm now on mobile hotspot and everything works.

crossing my fingers ...

Batman

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#2714955 29-May-2021 09:30

rebooting the router (and ONT) did the trick

sorry i was panicking and normally that would be the first thing anyone should do

i'm glad it worked though, even for a few moments of embarrassment

so relieved ...

Linux

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#2714959 29-May-2021 09:36

Batman:

ok will try that

@Batman Why would you not try this first? basic 101

Mehrts

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#2714960 29-May-2021 09:44

Linux:

Batman:

ok will try that

@Batman Why would you not try this first? basic 101

Exactly what I was thinking!

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Batman

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#2714961 29-May-2021 09:47

panicked.

actually i was stressing for a few weeks already bcos my laptop is having a black screen issue when i turn it on, and pressing the power button randomly to make it come alive, and i thought the aliens are in my house. when the router needed rebooting in the past pages don't load, rather than load 99% but one or two buttons are not working

Mehrts

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#2714963 29-May-2021 09:51

Change the router reset button to incorporate this!

freitasm

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#2714969 29-May-2021 10:01

A few years back a router manufacturer had a new "self-healing function" which was basically an overnight automatic restart.

Even today some routers from other manufacturers offer a "Daily reboot" option in settings.

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#2714973 29-May-2021 10:06

Smiling...when I read the post this morning was going to respond to turn everything off and on again, but figured this is a seasoned person and I’d be telling him how to suck eggs and, what would I know.

Definitely blame it on those Aliens with the brain immobiliser guns :)

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#2715040 29-May-2021 10:57

This reminds me of the IT Crowd.

https://youtu.be/5UT8RkSmN4k

John

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#2715175 29-May-2021 12:23

yeah i'm still baffled. how would things load 99% and leave 2 buttons inactive every other page. that was really weird. the gods are laughing hard.

Rikkitic

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#2715224 29-May-2021 13:52

Sometimes smart people do dumb things. Everyone is entitled to overlook the obvious one time. I have done it many times.

Plesse igmore amd axxept applogies in adbance fir anu typos

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#2732361 21-Jun-2021 22:32

freitasm:

A few years back a router manufacturer had a new "self-healing function" which was basically an overnight automatic restart.

Even today some routers from other manufacturers offer a "Daily reboot" option in settings.

In Oz Telstra used to push out firmware updates to their ADSL modems.

One update on a Friday night bricked one particular legacy model that was still used by about 40% of their user base.

Required a modem reset and the user password to be re-entered.

Cue a lot of comments from customers who called me in to fix things, "what username and password?"

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