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Technofreak

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#302656 9-Dec-2022 18:21
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Are there any experts on here who know Adobe Framemaker? 


I have a project where Framemaker is currently used, but there is a push to move back to MSWord. One of the main reasons being "everyone knows MSWord and Framemaker is hard to learn".


I'm not an expert on Framemaker but do know how to use it at more than just a basic level. Yes it is harder, well probably more correctly, different, to what most people are used too, but it's not too difficult to get the hang of the basics. Besides the project calls for more than just basic MSWord skills and I rather suspect most people are really not up to using MSWord in the manner which would be required anyway. So the "Framemaker is harder to use" argument is, in my opinion, a moot point.


In my experience Framemaker is a much better product for producing big/complex manuals, especially for the way it creates links/cross references and Tables of Contents. MSWord does this but has a reputation for corrupting links when changes are made.  Also I understand Word will let you produce a manual with broken links whereas I know Framemaker alerts you to the broken links.


From what I can tell Framemaker is better for producing content that might end up on a website and does a better job of producing PDF copies.


The people making the decision won't be using it and I feel don't really understand the reasons for Framemaker being used in the first place.


I'm looking for good arguments to use to keep using Framemaker. I have one to start with but am looking for others as well. The example I have is, it's a bit like using Paint instead of Solidworks to do autocad work.


Thanks for any feedback.





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insane
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  #3007908 9-Dec-2022 20:02
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These debates are often emotionally charged.

Start with your solution agnostic requirements and evaluate each option accordingly from there using whatever scoring matrix you all agree to.







richms
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  #3007912 9-Dec-2022 20:27
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One thing that you need to know is that lots of people that think they know how to work microsoft word, infact do not know much about it. I have had people that say they know how to use it to write business process manuals give me things with no headings, no figures numbers, manually made tables of contents and other complete crap. Yet they somehow managed to convince people that they knew word really well.





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  #3007913 9-Dec-2022 20:28
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There was a mention of pdf and html. What is or are the main target formats for the output in this use case? It is possible you might find the product management or customer only cares about one in particular.



Technofreak

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  #3007917 9-Dec-2022 20:39
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richms:

 

One thing that you need to know is that lots of people that think they know how to work microsoft word, infact do not know much about it. I have had people that say they know how to use it to write business process manuals give me things with no headings, no figures numbers, manually made tables of contents and other complete crap. Yet they somehow managed to convince people that they knew word really well.

 

 

You're not telling me anything new there. I have an example of a new whizz bang MSWord created manual with no working links. Word was easier and therefore in this case possibly quicker but without the links from the Table of Contents the manual is very user unfriendly. No doubt the links could have done in Word BUT they weren't Now we have a manual that isn't a nice experience for customers. 





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Technofreak

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  #3007918 9-Dec-2022 20:44
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gzt: There was a mention of pdf and html. What is or are the main target formats for the output in this use case? It is possible you might find the product management or customer only cares about one in particular.

 

PDF mainly. The output format is a small part of the equation. It's the creation of and maintenance of active links within the document and being able to create and manage tables of contents with links for various sections that is important.





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  #3007940 9-Dec-2022 22:09
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Technofreak: It's the creation of and maintenence of active links within the document and being able to create and manage tables of contents with links for various sections that is important.

Hypothetically if the choices are

a) Word document with no TOC and no links
b) Pay for Framemaker

Are you confident of the outcome?

 
 
 

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Technofreak

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  #3007943 9-Dec-2022 22:19
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gzt:
Technofreak: It's the creation of and maintenance of active links within the document and being able to create and manage tables of contents with links for various sections that is important.

Hypothetically if the choices are

a) Word document with no TOC and no links
b) Pay for Framemaker

Are you confident of the outcome?

 

 

 

Am I confident of the outcome? Very much so.

 

 





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  #3007946 9-Dec-2022 23:01
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MSWord does this but has a reputation for corrupting links when changes are made.

It's been a long time since I used it regularly. Back then any complex document was at risk corrupt on save. Document recovery was practically an industry. TOCs update was not ideal. Shared documents were crazy. Since then Microsoft introduced a whole new document format. I expect things are much better.

If TOC/link management is important and Word really cannot do it for your document type then a convincing demo should be easy to achieve.

Imo revision/review workflow and change control are strong points for Framemaker.

Technofreak

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  #3007950 9-Dec-2022 23:47
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gzt:
MSWord does this but has a reputation for corrupting links when changes are made.

It's been a long time since I used it regularly. Back then any complex document was at risk corrupt on save. Document recovery was practically an industry. TOCs update was not ideal. Shared documents were crazy. Since then Microsoft introduced a whole new document format. I expect things are much better.

If TOC/link management is important and Word really cannot do it for your document type then a convincing demo should be easy to achieve.

Imo revision/review workflow and change control are strong points for Framemaker.

 

One document is 1700 pages with about 40 chapters with some sub chapters and up to 10 sections in each chapter/sub chapter. Plenty of cross references between sections and chapters. TOC for each chapter. 





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  #3007953 10-Dec-2022 00:06
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Technofreak:

 

richms:

 

One thing that you need to know is that lots of people that think they know how to work microsoft word, infact do not know much about it. I have had people that say they know how to use it to write business process manuals give me things with no headings, no figures numbers, manually made tables of contents and other complete crap. Yet they somehow managed to convince people that they knew word really well.

 

 

You're not telling me anything new there. I have an example of a new whizz bang MSWord created manual with no working links. Word was easier and therefore in this case possibly quicker but without the links from the Table of Contents the manual is very user unfriendly. No doubt the links could have done in Word BUT they weren't Now we have a manual that isn't a nice experience for customers. 

 

 

You really need to master 'styles' to make this type of thing easy to build and maintain in Word. We use styles in the technical manuals we write at work and it works for us, we get auto filled, clickable TOC etc.

 

FWIW As far as corrupt references goes, they seem to work ok on PC but get corrupted when my colleague tries to use them on mac.

 

 





Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21


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  #3008051 10-Dec-2022 11:32
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Technofreak: One document is 1700 pages with about 40 chapters with some sub chapters and up to 10 sections in each chapter/sub chapter. Plenty of cross references between sections and chapters. TOC for each chapter.

Importing that in Word and trying a bit of maintenance and the usual workflow for your organization could be interesting.

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