Dell Monitor Warranties

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timtait

133 posts

Master Geek
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#303898 18-Mar-2023 16:55

I'm looking at upgrading to a couple of new Dell monitors, a couple of the guys I work with in the UK have said that they have outstanding support with their warranties but I can't work out why I'd get one over the other here.

Or even if its worth paying the extra for in NZ? Anyone had any dealings with them in this regard?

Jase2985

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#3051586 18-Mar-2023 17:52

consumer guarantees act covers you and its free. The response from dell might not be as quick but its free.

mike

307 posts

Ultimate Geek
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#3051664 18-Mar-2023 19:23

Yep - outstanding - they overnight courier a replacement on the standard warranty.

hsvhel

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#3051674 18-Mar-2023 20:15

run Dell monitors and a laptop for a small business. The warranty claims where needed are quick and efficient

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Oblivian

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#3051686 18-Mar-2023 21:27

Appears you're adding additional?

They're likely referring to the U/ultrasharp range - come with nbd 3-5yr 0pixel 'premium panel exchange' standard

https://www.dell.com/support/kbdoc/en-nz/000126004/dell-display-pixel-guidelines

The consumer range however...

timtait

133 posts

Master Geek
+1 received by user: 7

#3051703 18-Mar-2023 22:34

Oblivian: Appears you're adding additional?

They're likely referring to the U/ultrasharp range - come with nbd 3-5yr 0pixel 'premium panel exchange' standard

https://www.dell.com/support/kbdoc/en-nz/000126004/dell-display-pixel-guidelines

The consumer range however...

That’s a nice little table that I hadn’t seen before.

I was more curious if anyone here ever bothers adding their extended warranties and if you get the Pro or the Premium. I normally wouldn’t bother but as they aren’t that expensive I was considering it.

fe31nz

1294 posts

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#3051705 18-Mar-2023 23:00

I always find it interesting that display manufacturers think they can contract out of the CGA by saying that one or more bad pixels is ok. It is not, it is a fault that requires either being fixed or the unit replaced or a full refund.

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Wakrak

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#3051809 19-Mar-2023 11:57

Just putting it out there for people that do not know.

There are two discount codes you can use at the moment (there may be others that I am not aware of). Sometimes they stack, sometimes they do not.

5% off with student code
Student Laptop, PC & Accessories Discounts | Dell New Zealand

5ish% off with code NZAFFILIATES5