Firefox crashing PC

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Balchy

484 posts

Ultimate Geek

Trusted

#30457 9-Feb-2009 13:45

Hi Guys,

I am having problems with firefox completely locking up my PC when I visit certain websites - Bankdirect being the main one - it also does it occaisionally when my wife uses Bebo.

Completely locks up, cant move mouse - unresponsive to keyboard, basically have to restart. No problems with the same sites using IE7

From memory (i'm at work so cant verify) Its firefox 3.0 and I'm running vista home premium on a 2gb core2 duo 2.2

Any ideas?

Cheers

For billions of years since the outset of time, every single one of your ancestors survived, every single person on your Mum and Dads side, successfully looked after and passed onto you life. What are the chances of that like?

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

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#194931 9-Feb-2009 17:08

Try some of these steps:

1: Uninstall any non default 3rd party search bars/toolbars (Yahoo, Microsoft, Google)
2: Disable firefox addons (Tools > Addons)
3: Update Flash player plugin to the latest version (http://get.adobe.com/flashplayer/)
4: Update shockwave player to the latest version (http://get.adobe.com/shockwave/)
5: Update silverlight to the latest version (http://www.microsoft.com/silverlight/resources/install.aspx)

grant_k

3539 posts

Uber Geek
+1 received by user: 124

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#194997 9-Feb-2009 22:09

I am also a BankDirect customer and use Firefox 3.0 to access my bank accounts every few days. I have never had the slightest problem.

However, I am running Windows XP rather than Vista

Probably not what you wanted to hear, but there is nothing wrong with FF 3.0 per se. On the contrary, IE 7 used to regularly crash for me, whereas FF 3.0 hardly ever does. I guess you have a choice of ditching your O/S in favour of XP or ditching FF 3.0. I know which I would choose

macrogeek

5 posts

Wannabe Geek

#196413 17-Feb-2009 22:33

as Ragnor has just said ,,, maybe it is some add-ons problem ... just un-install any recent addons , also try to do a full scan (just for safety , wont hurt u anyways!)
let us know what's going on ... ^^

Balchy

484 posts

Ultimate Geek

Trusted

#196443 18-Feb-2009 07:58

Well i reinstalled flash and shockwave etc, and so far it hasn't crashed as yet - so hopefully that has solved the problem....Though to be honest I haven;t been on that pc much since I tried it. Don't have any addons so thats definitely not the problem. I'll monitor it and see how it goes.

Thanks for your help!