Error with Windows 10 Updates

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arcon

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#311746 11-Feb-2024 12:45

I have Win10 Pro 64-bit 22H2. For a few months now I've been unable to use update & get the following error:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)

I've tried a number of fixes from googling that reference number but nothing has worked... any ideas?

jamesrt

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#3193829 11-Feb-2024 12:59

From https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-error0x80070643/e6473fa4-f2d4-42c3-b4be-266b43454306:

A fix is in the works.

https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-21H2#3231msgdesc

Devices attempting to install the January 2024 Windows Recovery Environment update ( KB5034441) might display an error related to the size of the Recovery Environment's partition. The Windows Recovery Environment (WinRE) is used to repair or recover from issues affecting Windows.

Resulting from this error, the following message might be displayed.

"0x80070643 - ERROR_INSTALL_FAILURE"

Workaround: It might be necessary to increase the size of the WinRE partition in order to avoid this issue and complete the installation. Note that 250 megabytes of free space is required in the recovery partition. Guidance to change the WinRE partition size can be found in KB5028997: Instructions to manually resize your partition to install the WinRE update.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

Client: Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2

Server: Windows Server 2022

Sounds like patience may be the initial answer; alternatively, it might be possible to resize a recovery partition, but I'm sure that's somewhat tricky for most people.

gzt

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#3193840 11-Feb-2024 13:42

Wow all updates blocked for that/your case?

In the standard case a failure on one update does not affect other updates.

Jase2985

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#3193909 11-Feb-2024 14:57

i got one PC to accept the update after increasing the RE partition, another 2 wouldn't do it because the RE partition was formatted as FAT32 (windows did this when installing for some reason)

They have being using 100mb as the default size for these when installing windows for many many years now they want it bigger. They are hopeless.

They have also said a solution is coming for months but still nothing.

fearandloathing

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#3193914 11-Feb-2024 15:02

My go to recommendation is to download and install the latest (largest) cumulative update downloaded form the windows update catalog https://www.catalog.update.microsoft.com/Home.aspx
If that doesn’t work run the first two dism comands from the following article.
https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors

If those options don’t work, I’d rebuild.

Jase2985

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#3193915 11-Feb-2024 15:06

fearandloathing: My go to recommendation is to download and install the latest (largest) cumulative update downloaded form the windows update catalog https://www.catalog.update.microsoft.com/Home.aspx
If that doesn’t work run the first two dism comands from the following article.
https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors

If those options don’t work, I’d rebuild.

have you bothered to read what the issue with the update is?

bigalow

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#3193920 11-Feb-2024 16:01

its a bug in the KB5034441 patch

dont worry about it yet

wait for the next patch Tuesday (Wednesday NZ time) next week

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PolicyGuy

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#3193977 11-Feb-2024 16:58

There are ways to block a particular update, it involves a utility you download from Microsoft - it's called the "Show or hide updates" tool. I've had to do it on one of my Windows-10 machines but can't remember exactly how and I'm not at that machine a.t.m.

If you Google (or Bing) "Show or hide updates tool" that should find the instructions

The recovery partition resize is not for the faint-hearted or non-technical.

As for the "wait, don't worry MS will fix it soon" approach ... well, we've been waiting a while already and they haven't.

Oblivian

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#3193978 11-Feb-2024 17:07

Even then it probably won't go away. As theres no space to change it if you used recommended settings prior to about 2 years ago.

The original recommend partition format was

recovery/Efi/msr/main

And 100-200mb

Some OEMs did it right as they had their own recovery area also.

It's now default efi/main/winre. And larger or a % of disk. So it can be auto managed in free space as they choose.

This massive fail didn't even bother to check for the exisitence of it to meet availability criteria. If you have no recovery partition (custom efi and main override oem install). It still tries and fails.

You can still get the old update hide tool and stop it. It's on their original host with a tls error you can override.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab