Problem printing from Epson XP-860

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Forums › Desktop computing › Problem printing from Epson XP-860

FieldMouse

94 posts

Master Geek

#315214 23-Jun-2024 18:48

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I have an Epson XP-860 connected via USB to a desktop computer running Windows 10.

Regularly it fails to complete the print job, printing only a few lines. I get an error message on the computer saying that it could not complete the job.

However it is still in print queue and will try again. Sometimes it will print correctly, but sometimes it fails again.

Any thoughts

Thanks
Graeme

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#3252187 23-Jun-2024 18:50

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Have you made sure the PC has the latest drivers installed from the manufacturers website?

jamesrt

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#3252275 23-Jun-2024 22:08

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Have you tried another cable or another USB port on the computer?

FieldMouse

94 posts

Master Geek

#3252326 24-Jun-2024 09:21

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Sorry, my bad

I should have said that I have re-set the printer to factory default

I have deleted all the software from my computer and reinstalled as if it was a new printer

FieldMouse

94 posts

Master Geek

#3252328 24-Jun-2024 09:23

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No I haven't

I think I have a spare printer cable, so thanks, I will try that.

FieldMouse

94 posts

Master Geek

#3255834 3-Jul-2024 10:09

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I changed the USB cable and so far, seems to be working

Thank you for your assistance

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